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13. TROUBLESHOOTING
Problem Possible solution
You cannot activate the appliance. Make sure that the mains plug is connected
to the mains socket.
Check fuse in fuse box (domestic installa-
tion).
The programme does not start. Press Start/Pause.
Make sure that the appliance door is closed.
The appliance door does not close. Make sure that the installation of the filter is
correct.
Make sure that the laundry does not catch
between the appliance door and the rubber
seal.
The display shows a long programme dura-
tion.
1)
Make sure that the weight of the laundry is
applicable to the duration of the pro-
gramme.
Make sure that the filter is clean.
The laundry is too wet. Spin the laundry in
the washing machine again.
Make sure that the room temperature is not
too warm.
The display shows a short programme dura-
tion.
Set the Time Drying or the Extra Dry pro-
gramme.
The display shows Err
2)
.
If you want to set a new programme, deacti-
vate and activate the appliance.
Make sure that the options are applicable to
the programme.
The display shows (e.g. E51)
2)
.
Deactivate and activate the appliance. Start
a new programme. If the problem occurs
again, contact the Service.
1)
After maximum 5 hours, the programme ends automatically
2)
only dryers with the display.
If the drying results are not
satisfactory
The set programme was incorrect.
The filter is clogged.
There was too much laundry in the
appliance.
The drum is dirty.
Incorrect setting of the conductivity
sensor.
The airflow slots are clogged.
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