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7. TROUBLESHOOTING
Problem Possible cause and remedy
You cannot activate the
appliance or operate it.
You touched 2 or more sensor fields at the same
time. Only touch one sensor field.
There is water or fat stains on the control panel.
Clean the control panel
Activate the appliance again and set the heat set-
ting in 7 seconds.
The child safety device or the lock or STOP+GO
operates. See the chapter Daily use.
A sound operates when
the appliance is deacti-
vated.
You put something on one or more sensor fields.
Remove the object from the sensor fields.
The residual heat indica-
tor does not come on.
The cooking zone is not hot because it operated
only for a short time. If the cooking zone must be
hot, speak to the service centre.
The heat setting changes
between two heat set-
tings.
The Power management is activated. See the sec-
tion Power management.
A sound operates and
appliance activates and
deactivates again. After
5 seconds one more
sound operates.
You put something . Remove the object from the
sensor field.
comes on
The Automatic Switch Off operates. Deactivate
the appliance and activate it again.
comes on
No cookware on the cooking zone. Put cookware
on the cooking zone.
Not correct cookware. Use the correct cookware.
The diameter of the bottom of the cookware is
too small for the cooking zone. Move cookware
to a smaller cooking zone.
and number come
on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply
for some time. Disconnect the fuse from the electri-
cal system of the house. Connect again. If
comes
on again, speak to the service centre.
comes on
There is an error in the appliance, because a cook-
ware boils dry. The protection against become too
hot for the cooking zone operates. The Automatic
Switch Off operates.
Deactivate the appliance. Remove the hot cook-
ware. After, approximately 30 seconds activate the
cooking zone again.
should go out of the dis-
play, residual heat indicator can stay. Let the cook-
ware become sufficiently cool and check it with the
section Cookware for the induction cooking zone.
30
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