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A) Both power and steam indicator
lights are ashing:
• Checkthattheselectordialisturned
to
.
• Ifsteam/hotwaterhasbeenusedfor
too long, make a pause for 30 seconds.
• Switchthemachineofor5minutes
and restart it. If the lights are still ash-
ing, contact customer support.
B) The espresso temperature is too low:
• Carryoutthebrewingprocedurewith-
out using espresso grounds, but using
the lter and lter holder, in order to
preheat the system.
• Preheatthecups.
• Decalcifytheappliance.
C) The ow speed decreases notice-
ably:
• Donotpresstheespressogroundstoo
rmly into the lter.
• Donotgrindtheespressogroundstoo
nely (“medium neness).
• Decalcifytheappliance.
D) The espresso is owing out of the
side of the lter holder:
• Ensurethatthelterholderhasbeen
placed correctly.
• Twistthelterholderalittlemore
rmly into the retainer.
• Cleananyespressogroundsaway
from the rim of the lter holder.
E) No espresso is coming out:
• Ifthereisaloudnoisefromthema-
chine, this means air is in the system.
Let hot water ow through the nozzle
until there is a steady ow. Then try
brewing coee again.
• Ensurethatthewatertankhasbeen
lled and is correctly in place. Activate
hot water. Then, try brewing coee
again.
• Ensurethatthelterholderhasbeen
placed correctly.
• Ensurethattheselectordialhasbeen
turned right to the position.
• Donotpresstheespressogroundstoo
rmly into the lter.
• Cleanthebrewlter.
• Decalcifytheappliance.
F) The crema is no longer being pro-
duced as it should:
• Ensurethatthereareenoughespresso
grounds in the lter.
• Presstheespressogroundslightly.
• Cleanthelter.
G) Too little milk froth is created when
steaming milk:
• Alwaysusecool,fresh,low-fatmilk.
• Cleanthesteamnozzle.
H) The ow increases:
• Theespressogroundshavebeen
ground too rough.
• Ensurethatthereareenoughespresso
grounds in the lter.
I) The coee machine switches itself
o while operating:
• Theappliancepumpisequippedwith
a temperature fuse that protects it
from overheating. The temperature
fuse interrupts the machine’s opera-
tion, if the machine is operated for
too long or if the pump is run without
water.
• Settheselectordialto“0”andremove
the plug from the mains socket.
• Leavethemachinetocoolforatleast
20 minutes. Fill up with water.
• Plugtheapplianceintothemains
again and switch it on. If the appliance
still does not work, please contact our
Customer Care Department.
GB
Troubleshooting
Disposal
Packaging materials
The packaging materials are environ-
mentally friendly and can be recycled.
The plastic components are identied
by markings, e.g. >PE<, >PS<, etc.
Please dispose of the packaging mate-
rials in the appropriate container at the
community waste disposal facilities.
Disposal
Old appliance
The symbol
on the product or on
its packaging indicates that this prod-
uct may not be treated as household
waste. Instead it shall be handed over
to the applicable collection point for
the recycling of electrical and elec-
tronic equipment. By ensuring this
product is disposed of correctly, you
will help prevent potential negative
consequences for the environment
and human health, which could other-
wise be caused by inappropriate waste
handling of this product. For more
detailed information about recycling
of this product, please contact your
local city oce, your household waste
disposal service or the shop where you
purchased the product.
20


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