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Service
In the event of technical faults, please first check whether you can
remedy the problem yourself with the help of the operating instruc-
tions (section “What to do if…”).
If you were not able to remedy the problem yourself, please contact the
Customer Care Department or one of our service partners.
In order to be able to assist you
quickly, we require the following
information:
Model description
Product number (PNC)
Serial number (S No.)
(for numbers see rating plate)
Type of fault
Any error messages displayed by
the appliance
three digit letter-number combination for glass ceramic
So that you have the necessary reference numbers from your appliance
at hand, we recommend that you write them in here:
Model description: .....................................
PNC: .....................................
S No: .....................................
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