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- a chemical or electrochemical reaction caused by
water,
- abnormal environmental conditions in general,
- unsuitable operating conditions,
- contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our
responsibility. Nor will the guarantee cover those
caused by inadequate installation or assembly, lack of
maintenance or failure to respect the assembly
instructions or directions for use.
9. Defects that result from repairs or measures carried
out by people who are not qualified or expert or
defects that result from the addition of non-original
accessories or spare parts are not covered by the
guarantee.
10. Appliances that are easy to transport may be delivered
or sent to the consumer services department. Home
repairs are only anticipated for bulky appliances or
built-in appliances.
11. If the appliances are built-in, built-under, fixed or
suspended in such a way that removing and replacing
them in the place where they are fitted takes more
than half an hour, the costs that result therefrom will
be charged for. Connected damage caused by these
removal and replacement operations will be the
responsibility of the user.
12. If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs are considered disproportionate, in agreement
with the consumer, the defective appliance may be
replaced with another appliance of the same value.
In this event, we reserve the right to ask for a financial
contribution calculated according to the length of
time it has been used.
13. A repair under guarantee does not mean that the
normal guarantee period will be extended nor that a
new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited
to the same defect.
15. Except in the event where liability is legally imposed,
this declaration of guarantee terms excludes any
compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In the
event of legally admitted liability, compensation will
not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances
purchased and used in Belgium. For exported appliances, the
user must first make sure that they satisfy the technical
conditions (e.g.: voltage, frequency, installation instructions,
type of gas, etc.) for the country concerned and that they
can withstand the local climatic and environmental
conditions. For appliances purchased abroad, the user must
first ensure that they meet the qualifications required in
Belgium. Non-essential or requested adjustments are not
covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your
disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
GB
