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What to do if …16
What to do if
Problem Possible cause Remedy
The appliance cannot be swit-
ched on or is not operating
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The lock is switched on Switch off the lock (See the
section “Locking/unlocking the
control panel”)
The child safety device is swit-
ched on
Deactivate child safety device
(See the section “Child safety
device”)
Several sensor fields were tou-
ched at the same time
Only touch one sensor field
Automatic switch off has been
triggered
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
Dirty control panel The sensor fields must be dry
and fat-free.
The cooking zones automati-
cally reduce the cooking level
to
The sensor fields are partly co-
vered by a damp cloth or with
liquid
Remove the cloth or the liquid.
Reset the cooking level re-
quired.
The residual heat indicator is
not displaying anything
The cooking zone was only on
for a short time and is there-
fore not hot
If the cooking zone is sup-
posed to be hot, call your local
Service Force Centre.
acoustic signal sounds, appli-
ance switches off
One or more sensor fields have
been covered for longer than
10 seconds
Uncover sensor field
A signal sounds when the ap-
pliance is switched off
The control panel is partially or
completely covered by objects
Remove the objects
The appliance switches off, a
signal sounds repeatedly
The control panel was covered
too long
The appliance will be fully
functional after about
50 seconds
The sensor fields cannot be
operated
A single sensor field was cove-
red for a short period
The sensor field is automati-
cally released after about 10
seconds
Display is switching between
two heat settings
Power management is redu-
cing the power of this cooking
zone
See the section “Switching the
power function on and off”
16


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