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Address for our consumer services department:
Belgium
Luxembourg
11.If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the place where they are fitted takes more than
half an hour, the costs that result therefrom will be charged for. Connected damage
caused by these removal and replacement operations will be the responsibility of
the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not con-
clusive, or if the repair costs are considered disproportionate, in agreement with
the consumer, the defective appliance may be replaced with another appliance of
the same value.
In this event, we reserve the right to ask for a financial contribution calculated ac-
cording to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be
extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of guarantee
terms excludes any compensation for damage outside the appliance for which the
consumer wishes to assert his rights. In the event of legally admitted liability, com-
pensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium.
For exported appliances, the user must first make sure that they satisfy the technical
conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the
country concerned and that they can withstand the local climatic and environmental
conditions. For appliances purchased abroad, the user must first ensure that they
meet the qualifications required in Belgium. Non-essential or requested adjustments
are not covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guaran-
tee period has expired.
Tel.: Fax.:
Electrolux Home Products Belgium
ELECTROLUX SERVICE
Bergensesteenweg 719
1502 Lembeek
Consumer services 02/363.04.44 02/363.04.00
02/363.04.60
E-mail: consumer.services@electrolux.be
Tel.: Fax.:
Grand-Duché de Luxembourg
ELECTROLUX HOME PRODUCTS
Rue de Bitbourg. 7
L-1273 Luxembourg-Hamm
Consumer services 00 352 42 431-1 00 352 42 431-360
E-mail: consumer-service.luxembourg@electrolux.lu
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