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Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the
fault yourself.
Fault Possible cause Solution
The power supply
light does not light
No power supply
WARNING: Before troubleshooting, switch the player o .
Put the mains plug in correctly, if necessary, check the socket
is working with another appliance.
no power supply/ mains
switch switched o
Switch the player on by the mains switch (Fig. 2/11).
No image displayed
on screen
Video cable not correctly
connected
WARNING: Before troubleshooting, switch the player o .
Check the correct  t of the Video cable „Connecting the Vi-
deo cable“. Make sure that the jacks are tightly in the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible Use only compatible media (see „Technical data“).
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty Clean the CD/DVD around „Handling CD/DVD“.
CD/DVD is damaged Use a di erent CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child lock system is
activated
Deactivate the child lock „Parental“.
The wrong TV mode has been
selected (no P-SCAN-capable
playback device).
Press the V-Mode button (Fig. 3/6) to change the TV mode
(interlace).
No response when
pressing button
Power supply problem or
static charging of appliance
Switch o the main switch and pull out the mains plug.
Insert the mains plug into the socket and switch the player
on again.
No sound Audio cable not connected
WARNING: Before troubleshooting, switch the player o .
Video plug for transmission of the Video signal, you must use
and Audio cable in addition to the Video cable „Connecting
the Audio cable“.
Ampli er switched o If you use an ampli er for Audio output: check whether the
ampli er is switched on.
Incorrect settings Check the settings of your DVD-Player.
Sound is distorted Presets incorrect Change the settings in the audio menu.
The remote control
does not work
wrong direction The remote control is not pointed towards the DVD-Player.
too far away Make sure that the remote control is not further than
7 m away from the player.
Batteries empty Replace the batteries in the remote control „Remote
control battery installation“.
Titles are played in
wrong order
Playlist is used Delete the playlist „Deleting a Playlist“.
DVD cannot be
played
DVD has not been  nalized Use a  nalized DVD.
05_DVD 4625 HC AEG - GB.indd 8005_DVD 4625 HC AEG - GB.indd 80 24.06.2010 16:49:00 Uhr24.06.2010 16:49:00 Uhr
80


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