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58
Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the
fault yourself.
Fault Possible cause Solution
No display No power supply
WARNING:
Before troubleshooting, switch the player o .
Put the mains plug in correctly, if necessary, check the
socket is working with another appliance.
No power supply/ mains switch
switched o
Switch the player on by the mains switch (Fig. 1/1).
No image displayed on
screen
Video cable not correctly
connected
WARNING:
Before troubleshooting, switch the player o .
Check the correct  t of the Video cable „Connecting the
Video cable“. Make sure that the jacks are tightly in the
sockets.
No DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible
Use only compatible media (see „Technical data“).
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty Clean the CD/DVD around.
CD/DVD is damaged Use a di erent CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child lock system
is activated
Deactivate the child lock „Child protection“.
No response when
pressing button
Power supply problem or static
charging of appliance
Switch o the main switch and pull out the mains plug.
Insert the mains plug into the socket and switch the
player on again.
No sound Audio cable not connected
WARNING:
Before troubleshooting, switch the player o .
Video plug for transmission of the Video signal, you must
use and Audio cable in addition to the Video cable
„Connecting the Audio cable“.
Ampli er switched o If you use an ampli er for Audio output: check whether
the ampli er is switched on.
Incorrect settings Check the settings of your DVD-Player.
The remote control
does not work
Wrong direction The remote control is not pointed towards the DVD-Player.
Too far away Make sure that the remote control is not further than
5 m away from the player.
Batteries empty Replace the batteries in the remote control
„Remote control battery installation“.
DVD cannot be played DVD has not been  nalized Use a  nalized DVD.
05-DVD 4534 N AEG_GB.indd 5805-DVD 4534 N AEG_GB.indd 58 16.06.2009 9:47:33 Uhr16.06.2009 9:47:33 Uhr
58


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