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58
Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the fault
yourself.
Fault Possible cause Solution
The power supply
light does not light
No power supply
WARNING:
Before troubleshooting, switch the player o .
Put the mains plug in correctly, if necessary, check the
socket is working with another appliance.
no power supply/ mains switch
switched o
Switch the player on by the mains switch (Fig. 1/1).
No image displayed
on screen
Video cable not correctly
connected
WARNING:
Before troubleshooting, switch the player o .
Check the correct  t of the Video cable „Connecting
the Video cable“. Make sure that the jacks are tightly in
the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible Use only compatible media (see „Technical data“).
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty
Clean the CD/DVD around „Handling CD/DVD“.
CD/DVD is damaged Use a di erent CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child lock system is
activated
Deactivate the child lock.
The wrong TV mode has been
selected (no P-SCAN-capable
playback device).
Press the VIDEO MODE button (Fig. 3/33) to change
the TV mode.
No response when
pressing button
Power supply problem or static
charging of appliance
Switch o the main switch and pull out the mains plug.
Insert the mains plug into the socket and switch the
player on again.
No sound Audio cable not connected
WARNING:
Before troubleshooting, switch the player o .
Video plug for transmission of the Video signal, you
must use and Audio cable in addition to the Video cable
„Connecting the Audio cable“.
Ampli er switched o If you use an ampli er for Audio output: check whether
the ampli er is switched on.
Incorrect settings Check the settings of your DVD-Player.
The remote control
does not work
wrong direction The remote control is not pointed towards the DVD-
Player.
too far away Make sure that the remote control is not further than
7 m away from the player.
Batteries empty Replace the batteries in the remote control
„Remote control battery installation“.
DVD cannot be
played
DVD has not been  nalized Use a  nalized DVD.
The USB storage medium and/
or memory card are inserted.
Remove the memory card and the USB storage medium.
The USB connection
is not selected.
The CD/DVD and/or memory
card are inserted.
Remove the CD/DVD from the CD compartment and the
memory card from the card slot.
The memory card is
not selected.
The CD/DVD and/or USB sto-
rage medium are inserted.
Remove the CD/DVD from the CD compartment and the
USB storage medium.
05-DVD 4532 USB-CR_GB.indd 5805-DVD 4532 USB-CR_GB.indd 58 21.02.2008 11:16:00 Uhr21.02.2008 11:16:00 Uhr
58


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