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Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify
the fault yourself.
WARNING:
Before troubleshooting, switch the player off and remove the mains plug. Wait until the player and accessories
have cooled down. Never use a defective player.
Fault Possible cause Solution
The power supply
light does not light
No power supply Put the mains plug in correctly, if necessary, check the
socket is working with another appliance.
no power supply/ mains switch
switched off
Switch the player on by the mains switch (Fig. 1/1).
No image displayed
on screen
Video cable not correctly
connected
Check the correct fi t of the Video cable Page 48,
„Connecting the Video cable“. Make sure that the jacks
are tightly in the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible
Use only compatible media (see Page 40, „Technical
data“).
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty
Clean the CD/DVD around Page 50, „Handling
CD/DVD“.
CD/DVD is damaged Use a different CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child protection system is
activated
Deactivate the child protection Page 61, „Child
protection“.
No response when
pressing button
Power supply problem or
static charging of appliance
Switch off the main switch and pull out the mains plug.
Insert the mains plug into the socket and switch the
player on again.
No sound Audio cable not connected Video plug for transmission of the Video signal, you
must use and Audio cable in addition to the Video
cable Page 49, „Connecting the Audio cable“.
Amplifi er switched off If you use an amplifi er for Audio output: check whether
the amplifi er is switched on.
Incorrect settings Check the settings of your DVD-Player.
The remote control
does not work
wrong direction The remote control is not pointed towards the DVD-
Player.
too far away Make sure that the remote control is not further than
7 m away from the player.
Batteries empty
Replace the batteries in the remote control Page 47,
„Remote control battery installation“.
Titles are played in
wrong order
Playlist is used
Delete the playlist Page 56, „Deleting a Playlist“.
DVD cannot be
played
DVD has not been fi nalized Use a fi nalized DVD.
Troubleshooting
05-DVD 4517 AEG - GB 66 19.01.2006, 10:54:01 Uhr
66


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