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Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the fault
yourself.
Fault Possible cause Solution
The power supply
light does not light
No power supply
WARNING:
Before searching for the fault, please turn the device o .
˾ During battery operation: check whether the battery is
charged.
˾ During mains adapter operation: Put the mains plug in
correctly, if necessary, check the socket is working with
another appliance.
no power supply/ mains switch
switched o
Switch the player on by the mains switch (Fig. 2/20).
No image displayed
on screen
During operation with a
television set:
Video cable not correctly
connected
WARNING:
Before searching for the fault, please turn the device o .
Check the correct  t of the Video cable. Make sure that the
jacks are tightly in the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible Use only compatible media.
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty Clean the CD/DVD around.
CD/DVD is damaged Use a di erent CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child protection system is
activated
Deactivate the child protection.
The AV IN/OUT switch (Fig.
2/14) is turned to „IN“.
Turn the AV IN/OUT switch to „OUT“.
No response when
pressing button
Power supply problem or static
charging of appliance
Switch o the main switch and pull out the mains plug. Insert
the mains plug into the socket and switch the player on again.
No sound During operation with a
television set:
Audio cable not connected
WARNING:
Before searching for the fault, please turn the device o .
Check the correct  t of the Audio cable. Make sure that the
jacks are tightly in the sockets.
Volume turned to low
Increase the volume by pressing the VOL + (̈) buttons
(Fig. 1/7 / Fig. 3/8).
Headphones not correctly
inserted
Check that the headphones are correctly positioned.
Ampli er switched o If you use an ampli er for Audio output: check whether the
ampli er is switched on.
Incorrect settings Check the settings of your DVD-Player.
The remote control
does not work
Wrong direction The remote control is not pointed towards the DVD-Player.
Too far away Make sure that the remote control is not further than 5 m
away from the player.
Batterie empty Replace the batteries in the remote control.
Titles are played in
wrong order
Playlist is used Delete the playlist.
DVD cannot be
played
DVD has not been  nalized Use a  nalized DVD.
05-CTV 48 _GB.indd 7305-CTV 4894_GB.indd 73 20.03.2008 12:01:18 Uhr20.03.2008 12:01:18 Uhr
73


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