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Problem Possible cause Remedy
The oven does not heat up. The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat up. The fuse is blown. Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
The lamp does not operate. The lamp is defective. Replace the lamp.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
There is no good cooking
performance using the func-
tion: True Fan Cooking
PLUS.
You did not turn on the func-
tion: True Fan Cooking
PLUS.
Refer to "Activating the
function: True Fan Cooking
PLUS".
There is no good cooking
performance using the func-
tion: True Fan Cooking
PLUS.
You did not turn on correctly
the function: True Fan Cook-
ing PLUSwith the Plus Steam
button.
Refer to "Activating the
function: True Fan Cooking
PLUS".
There is no good cooking
performance using the func-
tion: True Fan Cooking
PLUS.
You did not fill the cavity
embossment with water.
Refer to "Activating the
function: True Fan Cooking
PLUS".
You want to activate the
True Fan Cooking function,
but the indicator of the Plus
Steam button is on.
The True Fan Cooking PLUS
function operates.
Push the Plus Steam button
to stop the True Fan
Cooking PLUS function.
The water in the cavity em-
bossment does not boil.
The temperature is too low. Set the temperature at least
to 110 °C.
Refer to "Hints and tips"
chapter.
The water comes out of the
cavity embossment.
There is too much water in
the cavity embossment.
Deactivate the oven and
make sure that the appliance
is cold. Wipe the water with
a cloth or sponge. Add the
correct amount of water to
the cavity embossment. Re-
fer to the specific procedure.
11.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the oven cavity. Do
not remove the rating plate from the
oven cavity.
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