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Problem Possible cause Remedy
The lamp does not operate. The lamp is defective. Replace the lamp.
The display shows F11. The plug of the core tem-
perature sensor is not cor-
rectly installed into the sock-
et.
Put the plug of the core tem-
perature sensor as far as
possible into the socket.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
There is no good cooking
performance using the func-
tion: True Fan Cooking
PLUS.
You did not turn on the func-
tion: True Fan Cooking
PLUS.
Refer to "Activating the
function: True Fan Cooking
PLUS".
There is no good cooking
performance using the func-
tion: True Fan Cooking
PLUS.
You did not fill the cavity
embossment with water.
Refer to "Activating the
function: True Fan Cooking
PLUS".
The water in the cavity em-
bossment does not boil.
The temperature is too low. Set the temperature at least
to 110 °C.
Refer to "Hints and tips"
chapter.
The water comes out of the
cavity embossment.
There is too much water in
the cavity embossment.
Deactivate the oven and
make sure that the appliance
is cold. Wipe the water with
a cloth or sponge. Add the
correct amount of water to
the cavity embossment. Re-
fer to the specific procedure.
11.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the oven cavity. Do
not remove the rating plate from the
oven cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
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