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11
TROUBLESHOOTING
PROBLEM
The air purier does not
operate.
The fan does not operate.
The air quality does not
improve.
The appliance is very loud.
The fan speed does not
change after selecting a
new fan speed.
The appliance produces a
strange smell.
The app does not operate
properly or it is not
possible to onboard the
appliance on the app.
The Loading LED ashes
quickly during operation.
For any further problems, contact an authorized Electrolux service centre.
• Check if the power plug is disconnected. Push the power plug rmly into the
electrical outlet.
• Check if the house fuse is blown or the circuit breaker tripped. Replace the
fuse with a time delay type or reset the circuit breaker.
• Ensure that the air intake door (image 8) is closed properly, and the lter is
installed correctly, then retry using the purier.
• Check if the windows or doors are opened. Close all doors, windows and other
openings connecting to the outside of the room.
• Ensure that there are no obstacles near the appliance and that it has a
minimum of 30 cm of clearance around it for optimal operation.
The fan speed will decrease or increase gradually, this is normal. If it does not
change after a prolonged period of time after the input then please reach out
to an Electrolux authorized servicer for support.
The rst time you use the purier, you might perceive a plastic or paint smell.
This is normal, but it should disappear quickly. If the smell persist or if you
sense a burning smell, please disconnect the purier and reach out to an
Electrolux authorized servicer for support.
• Please reach out to an Electrolux authorized servicer for support on the topic.
• If this problem occurs the unit is not working normally. Unplug the unit from
the electrical outlet and plug it again after 30 seconds. If the problem remains
please reach out to an Electrolux authorized servicer for support.
SOLUTION GB
DA
The software in the air purifier is partly based on free and open source
software. To see the full copyright information and applicable license
terms, please visit: www.electrolux.com/appliance-supplementary
GB
DE
ES
EL
DA
FI
FR
IT
NL
NO
PT
SV
GB
DA
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