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REPLACING FILTERS picture pages 6-7
NOTE: The filters except for the mesh pre-filter - cannot be washed and must always be replaced when at end of
life. The AX7 / AX5 series air purifiers have a variety of filters to choose from, tailored to your lifestyle needs. Each
filter layer is equipped with a smart RFID tag to uniquely identify it as well as to track its usage over time. Head over
to the Wellbeing App or the product information page on our website for a guide on choosing the appropriate filter
for your needs.
31. For the best experience and to secure an uninterrupted use of the air purifier,
please monitor the filter’s remaining lifetime in the Wellbeing App and order a
replacement filter in advance of the lifetime hitting 0%. If you have notifications
enabled, the Wellbeing App will inform you when the filter life is close to end of
life (e.g. at 5%).
32. When one or more of the filters is at end of life, the filter change icon will light
up on the product UI to indicate the need for replacement. Please head over to
the Wellbeing App to correctly identify which filter is at end of life and needs
replacement. When filter is at end of life, the unit’s fan speed may be capped in
SMART mode.
33. The used filter might be heavily coated with dust and particulate matter so
before opening the front panel, please ensure a disposable bag or packaging is at
hand to place the used filter in.
34. Remove the front panel and the mesh pre-filter and put them aside. Next remove
the filter layer which is at end of life and place it in the disposable bag at hand.
35. Next, please remove the plastic packaging from the replacement filter and insert
the filter in the appropriate place. Please ensure the VOC carbon filter goes in
first inside the unit, followed by the ultrafine particle filter. Reinsert the mesh
pre-filter and close the front panel. The filter change icon on the product UI will
no longer be lit and the Wellbeing App will indicate the same, with a new filter
lifetime reading.
NOTE: In case the change is only reflected on the product UI and not the Wellbeing App, please restart the App and
the unit, before further troubleshooting.
36. Discard the used filter as well as any plastic packaging according to local recycling
guidelines. The RFID tags contain circuitry and hence are to be disposed
separately from the rest of the filter.
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