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Problem Possible cause Solution
The lid is not closed proper-
ly.
Check if the lid closes well
and the gaskets are undam-
aged and clean.
There is too much frost and
ice.
The lid is not closed correct-
ly or the gasket is deformed/
dirty.
Refer to "Opening and clos-
ing the lid".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Temperature is set incorrect-
ly.
Refer to "Operation" chap-
ter.
The temperature in the ap-
pliance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera-
ture.
The lid is not closed correct-
ly.
Refer to "Opening and clos-
ing the lid".
The products' temperature
is too high.
Let the product temperature
decrease to room tempera-
ture before storage.
Many products are stored at
the same time.
Store less products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The lid has been opened of-
ten.
Open the lid only if necessa-
ry.
Products to be frozen are
placed too closely to each
other.
Make sure that there is cold
air circulation in the appli-
ance.
8.2 Customer Service
If your appliance is still not working
properly after making the above checks,
contact the nearest Authorised Service
Centre.
To obtain fast service, it is essential that
when you apply for it you specify the
model and serial number of your
appliance which can be found either on
the guarantee certificate or on the rating
plate located on the external right side
of the appliance.
8.3 Replacing the lamp
WARNING!
Do not remove the lamp
cover at the time of
replacement. Do not
operate the freezer if the
lamp cover is damaged or
missing.
1. Disconnect the mains plug from the
mains socket.
2. Replace the used lamp with a new
lamp of the same power and
specifically designed for household
ENGLISH
25
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