Visa Global Merchant Fraud Performance
Program
6 Visa Regional Merchant Fraud
Performance Program
The Visa Regional Merchant Fraud Performance Program is separate from the Visa
Global Merchant Fraud Performance Program. It only applies to transactions where
the Card was Issued in the same region as the merchant is located (i.e European
Issued card with a European located merchant).
The Programme parameters are set out below:
Workout Parameters • $15,000.00
• 15 fraud transactions; and
• 7,5% fraud to sales ratio
High Risk Parameters • $40,000.00
• 20 fraud transactions; and
• 20% fraud to sales ratio
For merchant's who meet or exceed the regional fraud performance thresholds,
remediation consists of:
Workout period – There is a three month workout period during which Adyen will
work with the merchant to remedy the fraud problem. No financial penalties will
be imposed at this time.
High Risk Period – If the merchant does not reduce fraud to below the accepted
thresholds, it can become liable for chargeback liability (if it isn't already) and
fines following the workout period. Continued non conpliance can lead to the
revoking of the merchants right to accept Visa payments.
14 Copyright © Adyen B.V. 2012
