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14 Issue 1, May 2004 61180019L1-5A
5. WARRANTY AND CUSTOMER SERVICE
ADTRAN will replace or repair this product within the
warranty period if it does not meet its published specifi-
cations or fails while in service. Warranty information
can be found at www.adtran.com/warranty
.
U.S. and Canada customers can also receive a copy of
the warranty via ADTRAN’s toll-free faxback server at
877-457-5007.
Request document 414 for the U.S. and Canada
Carrier Networks Equipment Warranty.
Request document 901 for the U.S. and Canada
Enterprise Networks Equipment Warranty.
Refer to the following subsections for sales, support,
CAPS requests, or further information.
ADTRAN Sales
Pricing/Availability:
800-827-0807
ADTRAN Technical Support
Pre-Sales Applications/Post-Sales Technical
Assistance:
800-726-8663
Standard hours: Monday - Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade:
(256) 963-8722
Repair and Return Address
Contact Customer and Product Service (CAPS) prior to
returning equipment to ADTRAN.
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
14


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