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Fault/Remedy
30 Body Analyser Scale BA 1600 | BA 1800
Fault/Remedy
Fault Possible Cause
No function Are the batteries empty or have they been
inserted incorrectly?
The scale appears to be displaying
false weighing results.
Is the scale standing on a rm, even surface?
Is a device that can cause electromagnetic
disturbances located in the vicinity of the
scale?
Remove the batteries from the scale and
wait a moment. Re-insert the batteries. The
data stored up to this point will be retained.
For body analysis measurement: Was your
body cold during measurement? Then its
possible your blood was circulating poorly.
Warm your hands and feet and repeat the
measurement.
Analysis of body fat proportion not
possible.
Were you standing still and barefoot on the
weighing surface during the measurement?
Your feet must be in complete contact with
the weighing surface.
“----” is shown on the display. The maximum capacity of the scale (180kg)
has been exceeded.
SYMBOL
is shown on the display. The batteries are empty (see “Inserting/
changing batteries”).
While attempting to connect the
device to the app (pairing), “EI” is
shown on the display.
Has Bluetooth been activated on your
smartphone?
Is the FITvigo app active?
Was the distance between the scale and the
smartphone too big? Max. distance: 10 m.
Data transmission has failed.
Further information about the FITvigo app can be found online at
www.fitvigo.de
Do you need help or do you have additional questions?
Then please send us an e-mail to: support@fitvigo.de
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