Manual Acronis vmProtect 8 (page 12 of 126) (English)

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 VMware vSphere Essentials (Hot-add backup mode is supported on vSphere 5.0+ only).

 VMware vSphere Essentials Plus (Hot-add backup mode is supported on vSphere 5.0+ only).

VMware vSphere Hypervisor (Free ESXi) is NOT supported.

ESX(i) version 4.0 environment is supported with exceptions, for example, Exchange Server Backup

Extraction (p. 63) and ESXi configuration backup (p. 78) features are not supported.

Acronis vmProtect 8 Exchange Server Backup Extraction (p. 63) feature supports Microsoft Exchange

2003 SP2 and higher. Acronis vmProtect 8 Exchange Server Backup Extraction feature does NOT

support Exchange databases located on Windows dynamic disks (LDM).

Acronis vmProtect 8 supports the following file systems for the backed up virtual machines:

NTFS/FAT16/FAT32/ext2/ext3/ext4/ReFS. For other VM file systems sector level backup mode is

used, which means that granular recovery from such archives is not possible (only entire VMs can be

restored). An example of unsupported file systems are Linux LVM volumes (or Windows Dynamic

Disks). They are backed up in sector-by-sector mode.

Please, note, that the following environments for the backup/restore operations are NOT supported:

 RDM disks (Raw Device Mapping).

 Fault tolerance VMs.

Also, independent virtual drives CANNOT be backed up when the virtual machine is turned on.

Please, power off such VMs before their back up.

For the smooth operation of the Acronis vmProtect 8 Web Console, you should have one of the

following versions of your web browser:

 Mozilla Firefox 3.6 or higher.

 Internet Explorer 7.0 or higher.

 Opera 10.0 or higher.

 Safari 5.0 or higher.

 Google Chrome 10.0 or higher.

For proper Web Console operation with IE 8, please, check your internet settings. Tools -> Internet

Options -> Security tab -> Internet -> Security level shoud not be set to "High". Level of privacy at

the Privacy tab should be set to "Medium High" or lower.

For proper Web Console operation with IE 9, please, check your internet settings. Tools -> Internet

Options -> Advanced -> “Do not save encrypted pages to disk” option must be cleared. Otherwise

the File Recovery feature will not function properly.

4.1.3 How to install VMware Tools

Acronis vmProtect 8 requires the installation of VMware Tools inside the virtual machines that you

plan to back up. This is necessary to support proper quiescence of the file system (utilize VSS

support) and to enable files/folders exclusions capability. To install the VMware Tools:

 Run the VMware Infrastructure/vSphere Client.

 Connect to the ESX(i) server.

 Select the virtual machine and run the guest operating system.

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Acronis vmProtect 8 Manual

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