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14 Copyright © Acronis, Inc., 2000-2010
Linux SWAP *
If a file system is not supported or is corrupted, Acronis True Image Home can copy data using a
sector-by-sector approach.
* The Ext2/Ext3, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery
operations. You cannot use Acronis True Image Home for file-level operations with these file systems (file
backup, recovery, search, as well as image mounting and file recovering from images), as well as for backups to
disks or partitions with these file systems.
1.4.4 Supported storage media
Hard disk drives*
Networked storage devices
FTP servers**
CD-R/RW, DVD-R/RW, DVD+R (including double-layer DVD+R), DVD+RW, DVD-RAM, BD-R,
BD-RE***
USB 1.0 / 2.0 /3.0, FireWire (IEEE-1394) and PC card storage devices
REV®, Jaz® and other removable media
* Acronis True Image Home does not support the following dynamic volume types: Mirrored and
RAID-5. There are some additional limitations on operations with dynamic and GPT disks:
To perform operations with dynamic and GPT disks, you need separately purchased Acronis
Plus Pack
Creation of Acronis Secure Zone is not supported.
Recovery of a dynamic volume as a dynamic volume with manual resizing is not supported
GPT disks can be recovered only "volume-to-volume" without the possibility of resizing
Try&Decide cannot be used for protecting dynamic and GPT disks
"Clone disk" operation is not supported for dynamic and GPT disks
** An FTP server must allow passive mode file transfers. Data recovery directly from an FTP server
requires the archive to consist of files of no more than 2GB each. It is recommended that you change
the source computer firewall settings to open Ports 20 and 21 for both TCP and UDP protocols and
disable the Routing and Remote Access Windows service.
*** Burned rewritable discs cannot be read in Linux without a kernel patch.
1.5 Customer technical support
Users of legally purchased and registered copies of Acronis True Image Home are entitled to free
technical support. If you experience problems installing or using Acronis products that you can't solve
yourself by using this guide, then please contact Acronis Technical Support.
More information about contacting Acronis Technical Support is available at the following link:
http://www.acronis.com/homecomputing/support/
In order to open a support trouble ticket, please fill out the Web form on the Acronis site; support
will only open a trouble ticket if it is initiated from this form.
In order to contact support, (Webmail, Phone, Chat), please use the wizard set at:
http://www.acronis.com/support --> Contact us--> Start here
14


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