Manual Acronis Backup Service for vCloud Update 4 (page 10 of 21) (English)

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The service shows the volumes, files, and folders that were present on the machine at that time.

Volumes that you cannot recover files from are not shown.

Select the files and folders that you want to recover, and then click OK.

After the recovery is completed, the link to download the .zip file appears on the Backup storage tab

in the machine details area on the right.

The link is valid for 24 hours. You can use the link only when you are logged in to the service.

The files are stored in the .zip file together with their entire folder structure. For example, the file

C:\Documents\Report.doc will be stored in the .zip file in the Drive(C)\Documents folder.

Recovering files to the original machine

To recover the files directly to the original virtual machine, use any of the following methods:

 Extract the files to a system network share. After you download the .zip file to your machine,

power on the original virtual machine and extract the file to a network share such as

\\VM1\c$ (this network share corresponds to the C volume of the VM1 virtual machine). This

method of recovery works only for a virtual machine running Windows. You must provide the

credentials of a local administrator on that virtual machine.

 Log in to the service on the virtual machine. Power on the virtual machine, start the browser,

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Acronis Backup Service for vCloud Update 4 Manual

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