Manual Acronis Backup for VMware (page 110 of 121) (English)

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17 Support

17.1 Technical Support

Maintenance and Support Program

If you need assistance with your Acronis product, please go to http://www.acronis.eu/support/

Product Updates

You can download the latest updates for all your registered Acronis software products from our

website at any time after logging into your Account (https://www.acronis.eu/my) and registering the

product. See Registering Acronis Products at the Website (http://kb.acronis.com/content/4834) and

Acronis Website User Guide (http://kb.acronis.com/content/8128).

17.2 Troubleshooting

When having any troubles using Acronis vmProtect 9 or when contacting Acronis Technical Support,

please save your working logs and send them to us. Please, go to Logs (p. 93) page and click Save All

to File (p. 96).

More information about contacting Acronis Technical Support is available at

http://www.acronis.eu/support/.

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Acronis Backup for VMware Manual

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