Manual Acronis Backup for VMware (page 123 of 134) (German)

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18 Support

18.1 Technischer Support

Maintenance- und Support-Programm

Wenn Sie Unterstützung für Ihr Acronis-Produkt benötigen, besuchen Sie

http://www.acronis.de/support/

Produkt-Updates

Sie können für all Ihre registrierten Acronis-Software-Produkte jederzeit Updates von unserer

Website herunterladen, nachdem Sie sich unter Mein Konto (http://www.acronis.de/my) eingeloggt

und Ihr Programm registriert haben. Weitere Informationen auch in den (englischsprachigen) Artikel

unter Produkte auf der Acronis Website registrieren (http://kb.acronis.com/de/content/11044) und

Acronis-Website – Benutzeranleitung (http://kb.acronis.com/de/content/20611).

18.2 Fehlerbehebung (Troubleshooting)

Wenn Sie bei der Verwendung von Acronis Backup for VMware Probleme haben oder Sie sich an den

Technischen Support von Acronis wenden, schicken Sie uns die gespeicherten Logs der

durchgeführten Aktionen. Gehen Sie zur Seite Logs (S. 106) und klicken Sie auf Alle in Datei

speichern (S. 109).

Weitere Informationen darüber, wie Sie den Acronis Support erreichen, finden Sie unter

http://www.acronis.de/support/.

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Acronis Backup for VMware Manual

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