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40 Copyright © Acronis International GmbH, 2002-2015
Note: You will not be able to enroll your device in Client Management with smart card authentication if you
do not have your card and/or reader inserted.
4. Upon enrollment (or card removal and reinsertion), Acronis Access will send you to the PKard
Reader app for authentication of your card's PIN.
Manually adding a server and using Smart Card authentication
1. Verify that you have the PKard Reader app installed.
2. Insert your Smart Card into the reader.
3. Open the Acronis Access app.
4. Tap the + button.
5. Enter the server DNS name or IP address.
6. Under Authentication Method section tap on Smart card.
7. Tap the Save button.
8. Tap on the server in the server list.
9. Enter your PIN in the PKard Reader app.
There are some specific scenarios when using Smart Cards
If you are managed using card authentication and you remove either your card or reader, the
app will lock and you will see one of the following screens. If you insert the reader and card at
this point, there will be a short delay before the reader recognizes it, you will be passed to the
PKard Reader app for PIN authentication, and back to our unlocked app assuming your PIN was
accepted.
If you're connecting to a manually added server with card authentication (and not managed with
card authentication) and you remove the card or reader, the app does not lock, but you can no
longer access new data on that server. Cached and local/sync files will still be available.
2.1.3.8 Using client certificate authentication
The Access Mobile Client accepts SSL user identity certificates for authentication with a Acronis
Access Gateway server or an HTTPS Reverse Proxy server.
If you have enabled certificate authentication as your Acronis Access or HTTPS Reverse Proxy login
method, the Access Mobile Client app will be automatically challenged for a user identity certificate
40


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