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Troubleshooting
Ok, what am I doing wrong? How do I use this?
I do not see an option to convert to or from WMA files!
How do I convert more than one file at a time?
Does this program burn audio CDs?
Are the original files replaced by the converted files?
Right clicking fails to display the right click menu item!
Converted WAV files are sounding bad.
Conversions are taking a long time.
I have purchased a registration code and its not accepting it!!!
I have not received my registration code! Isn't it about time!
Where are my MP3s?
Some converted files are very quiet. How do I make them the same volume?
Why does that directory keep popping up after the converter is finished?
My problem isn't in here!
Ok, what am I doing wrong? How do I use this?
To start converting MP3 files, you need to right click on the MP3, WMA or WAV files in Windows. Yes,
you heard right...You start the program by right clicking on MP3, WMA or WAV files in Windows.
For example, if you had a bunch of MP3 files in "C:\My Music", you would first double click "My
Computer", followed by double clicking "(C:)", followed by double clicking the "My Music" folder. Select
the MP3 file you want to convert. Right click on the file and a menu will appear. (In this case, the
original file is called love.mp3.) Click "Convert to WAV" and the conversion will start.
You can drag files directly onto the softwares icon on your desktop to automatically start the
conversion.
Does this program burn audio CDs?
No. The software simply converts MP3 and WAVE files. Most CD burning programs will use Wave
files in 44khz, stereo, 16 bits, but will not accept MP3 files. You can use our software to convert your
MP3 files to WAV files. (Acoustica has another product called MP3 CD Burner that burns custom
audio cds, which you can find at acoustica.com.
Are the original files replaced by the converted files?
No. The original files that you convert are not deleted. They are kept intact. The converted audio files
are stored in the decode directory, which defaults to "C:\Converted Audio Files".
I do not see an option to convert to or from WMA files!
In order to convert to and from WMA files, you must have support for Microsoft Windows Media
Format 7.1. If you are right clicking on a WMA file and you do not see "Convert To WAV" in the right
click menu, you probably do not have this installed. To download and install it, please visit
http://www.acoustica.com/plugins/wma-install.htm . (You do not need to restart your computer!)
Right clicking fails to display the right click menu item!
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