574377

ACN IRIS X Videophone Manual

47
Zoom out
Zoom in
Previous page
1/50
Next page
ensure your ACN IRIS X Videophone can function via a wired connection
2. If the device works on a wired connection and not via Wi-Fi, verify your Wi-Fi is
working and verify you have properly configured the ACN IRIS X Videophone Wi-
Fi settings as per the System Settings section in this document.
3. Wi-Fi troubleshooting actions on the ACN IRIS X Videophone:
i. Make sure Wi-Fi is on. Go to the Home screen; click on the top right
status bar, slide the Wi-Fi On/Off indicator to On
ii. Reboot the ACN IRIS X Videophone
iii. In the ACN IRIS X Videophone Wi-Fi menu, click Scan, double click the
desired ESSID, click Save
iv. In the ACN IRIS X Videophone Wi-Fi menu, click Scan, double click the
desired ESSID, uncheck the Save key, re-enter the appropriate security
key, check the Save key, click Save
v. In the ACN IRIS X Videophone Wi-Fi menu, disable Wi-Fi then click
Apply, then enable Wi-Fi, click Apply again, then click Save.
b. Your Wi-Fi connection is working if you see the Wi-Fi icon on the top of the Home
screen, the icon is green on the top right of the Info widget, and you see an IP
address in the bottom line of the Info widget.
I want to set-up Mi-Fi or Cradlepoint
For the most reliable, consistent performance of the ACN IRIS X Videophone, ACN
recommends a wired Internet connection (DSL or Cable Internet – minimum of 384K
downstream and upstream). Mi-Fi and Cradlepoint use wireless technology to access the
Internet (3G/4G) which can be susceptible to congestion, low signal strength and other factors
that may degrade performance. For these reasons, ACN does not recommend or support using
these technologies although technically they may work with the ACN IRIS X Videophone.
HDMI (TV Out) does not work
This is a future feature. There are certain TVs that may work at this time. ACN is working to
expand this capability going forward.
What UDP ports does the ACN IRIS X Videophone use?
The ACN IRIS X Videophone communicates with the ACN network over UDP ports 5004-5007
and 5065.
ACN IRIS X Videophone bandwidth requirement
The ACN IRIS X Videophone default setting requires 384kbps minimum and continuous
download and upload bandwidth for an optimal audio and video experience. Bandwidth
utilisation is not adjustable.
… 47 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for ACN IRIS X Videophone at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of ACN IRIS X Videophone in the language / languages: English as an attachment in your email.

The manual is 2,23 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info