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3. Select Keep my files to refresh your PC and reinstall your
operating system without removing your personal files.
Click Next to continue.
4. Resetting the PC will reinstall Windows, change settings
back to their factory defaults and remove all preinstalled
apps and programs without removing your personal files.
Click Reset to continue.
5. You will be shown the reset progress on the screen. The
screen will turn off during the reset process.
6. The screen will turn back on when it is installing Windows.
Your PC will restart several times during the reset
process.
7. Follow the process until it completes.
8. When your PC has completed the reset process, Windows
will have been reset back to its factory default settings
without removing your personal files.
Important
If you have apps installed on your PC, they will be removed.
25


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