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FAQ and troubleshooting - 45
System
information
and
performance
How do I check
the OS version
of my device?
Open the Application menu
and tap Settings > About
tablet to check the OS
version (Kernel/build
number) and other hardware
and software information.
Where can I
find my serial
number ID
(SNID)?
Open the Application menu
and tap Settings > About
tablet > Device Information.
Power
I couldn’t turn
on the device.
The battery power may be
depleted. Recharge the
device. See Charging your
tablet on page 8 for more
information.
Storage
How do I check
memory
status?
To check storage status, go
to Settings > Storage.
What do I do
when my
device’s
internal
storage is full
or almost full?
You may need to delete
installed apps or move media
files to the micoSD card.
Unlock
pattern
I forgot my
unlock pattern.
After five wrong entries, you
can reset your unlock
pattern. Tap Forgotten
pattern? and enter your
Google account username
and password.
You must have an active
Google account on the tablet
and an Internet connection.
If this option is not available,
please contact your local
Acer service center.
Aspect Question Answer
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