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74 - Frequently asked questions
Before performing a restore operation, please check the
BIOS settings.
1. Check to see if Acer disk-to-disk recovery is enabled or
not.
2.Make sure the D2D Recovery setting in Main is Enabled.
3.Exit the BIOS utility and save changes. The system will
reboot.
For more information, see Restoring your computer on
page 25.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers
Warranty (ITW) that gives you security and peace of mind
when traveling. An ITW passport came with your computer
and contains all you need to know about the ITW program. A
list of available, authorized service centers is in this handy
booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when
you travel, to receive the benefits from our support centers.
Attach your proof-of-purchase to the ITW passport.
If the country you are traveling in does not have an Acer-
authorized ITW service site, you can still get in contact with
our offices worldwide. Please visit www.acer.com.
Before you call
Please have the following information available when you
call Acer for online service, and please be at your computer
when you call. With your support, we can reduce the amount
of time a call takes and help solve your problems efficiently.
If there are error messages or beeps reported by your
Note
To access the BIOS utility, press <F2> when you see the Acer logo
during boot up.
74


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