Manual Acer Liquid Leap W1 (page 18 of 245) (English, German, Dutch, Danish, French, Italian, Spanish)

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18 - Troubleshooting

TROUBLESHOOTING

Is there a video tutorial available?

Yes, you can view the video tutorial at

https://www.youtube.com/watch?v=kePL0CZ7MQE

I can’t connect my Leap to my phone

Try closing Acer Leap Manager and turning off your Bluetooth

connection. Launch Acer Leap Manager and turnBluetooth on again.

My Leap has been disconnected from my phone

Tap the blue bar at the top of Acer Leap Manager and double-tap the

Leap’s display to wake it.

If this fails to reconnect the Leap to your phone, please unpair the

device from Acer Leap Manager and pair the devices again.

I can’t control music playback

Try launching Google Play Music or Apple Music and start playing a

song. Now you should be able to control the music playback from the

Leap.

How do I wake my Leap up?

If you are having trouble waking your Leap up, try removing it from the

cradle and then replacing it.

If it has been fully charged or still has power, double-tap the screen.

I can't see the code

If your Leap is awake (screen is lit up) but you don't see a code, try

swiping the screen. If you see icons and/or activity stats but not a

code, you will need to perform a factory reset.

1. To factory reset your Leap swipe to the Apps screen.

2. Tap to enter the Acer Leap Manager carousel.

3. Tap on the settings icon (looks like a gear).

4. Swipe until you see Factory reset, tap on that and again to confirm.

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Acer Liquid Leap W1 Manual

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