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Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller or
service center.
Image problems and solutions
#Problem Solution
1 No image appears
onscreen
Ensure the projector is properly connected as
described in "Getting started" on page 8.
Ensure none of the connector pins is bent or broken.
Check if the projector lamp has been securely installed.
Please refer to "Replacing the lamp" on page 41.
2 Partial, scrolling or
incorrectly
displayed image
[For PC (Windows
95/98/2000/XP)]
Press
RESYNC
on the remote control.
For an incorrectly displayed image:
Open My Computer > Control Panel, and then
double-click the Display icon.
Select the Settings tab.
Verify that your display resolution setting is lower
than or equal to UXGA (1600 x 1200).
If the problem still appears, change the monitor display you
are using and follow the steps below:
Verify that the resolution setting is lower than or
equal to UXGA (1600 x 1200).
Click the Change button under the Monitor tab.
Click Show all devices. Next, select Standard
monitor types under the SP box, and choose
the resolution mode you need under the Models
box.
Verify that the resolution setting of the monitor
display is lower than or equal to UXGA (1600 x
1200).
4 The screen of the
notebook
computer is not
displaying your
presentation
If you are using a Microsoft Windows based notebook:
Some notebook PCs may deactivate their own screens
when a second display device is in use. Each has a
different way to be reactivated. Refer to your
computer's manual for detailed information.
If you are using an Apple Mac OS based notebook: In
System Preferences, open Display and select Video
Mirroring On.
45


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