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Mengatasi masalah
Bab ini akan menunjukkan cara menangani masalah sistem yang umum.
Baca bab ini sebelum menghubungi teknisi jika terjadi masalah. Solusi untuk
masalah yang lebih serius mengharuskan komputer dibuka. Jangan coba
membuka komputer sendiri, hubungi dealer Anda atau pusat layanan resmi
untuk mendapatkan bantuan.
Tips mengatasi masalah
PC notebook ini dilengkapi desain lanjutan yang berisi laporan pesan kesalahan
pada layar untuk membantu Anda mengatasi masalah.
Jika sistem melaporkan pesan kesalahan atau terjadi gejala kesalahan, lihat
“Pesan kesalahan” di bawah ini. Jika masalah tidak dapat diatasi, hubungi
dealer Anda. Lihat "Meminta servis" pada halaman 22.
Pesan kesalahan
Jika Anda menerima pesan kesalahan, perhatikan pesan, kemudian lakukan
tindakan perbaikan. Tabel berikut mencantumkan pesan kesalahan menurut
abjad beserta tindakan yang disarankan.
Pesan kesalahan Tindakan perbaikan
Baterai CMOS rusak Hubungi dealer Anda atau pusat layanan resmi.
Kesalahan
pemeriksaan CMOS
Hubungi dealer Anda atau pusat layanan resmi.
Kegagalan boot disk Masukkan disk sistem (yang dapat diboot),
kemudian tekan <Enter> untuk boot ulang.
Kesalahan konfigurasi
peralatan
Tekan <F2> (sewaktu POST) untuk membuka utilitas
BIOS, lalu tekan Exit dalam utilitas BIOS untuk
menjalankan boot ulang.
Kesalahan hard disk 0 Hubungi dealer Anda atau pusat layanan resmi.
Kesalahan hard disk 0
jenis tambahan
Hubungi dealer Anda atau pusat layanan resmi.
Kesalahan
keseimbangan I/O
Hubungi dealer Anda atau pusat layanan resmi.
Kesalahan keyboard
atau keyboard tidak
tersambung
Hubungi dealer Anda atau pusat layanan resmi.
Kesalahan antarmuka
keyboard
Hubungi dealer Anda atau pusat layanan resmi.
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