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常见问题
以下是在您的日常电脑操作过程中可能会出现的问题。我们针对这些问题提供了简单
的解决方案。
我打开了电源,但是电脑未启动或开机。
检查电源指示灯。
如果电源指示灯未亮,表明电源未接通。请检查以下项目:
如果您使用电池组供电,很可能是电力不足,无法为电脑的操作提供足够
的电源。请连接 AC 适配器为电池组充电。
请确保 AC 适配器已经正确连接到电脑和电源插座
如果电源指示灯亮着,请检查以下项目:
外接 USB 软盘驱动器中是否有非启动非系统软盘?请取出该盘或放入一张
系统盘然后按 <Ctrl> + <Alt> + <Del> 新启动电脑。
屏幕上什么也没有。
可能是笔记本电脑的电源管理系统自动关闭显示屏电源以节省电能。能请按任意键以
恢复正常显示。
如果按任意键仍未恢复正常显示,可能是下列原因:
显示屏亮度等级太低。按 <Fn> + <> (调高)来调节亮度等级。
显示设备被设置为外接显示器。按显示切换热键 <Fn> + <F5> 将显示切换回笔
记本电脑显示屏。
若睡眠指示灯亮着,说明电脑处于睡眠模式。按下电源按钮并释放即可将电脑
唤醒。
电脑没有声音。
请检查以下项目:
音量可能被设置为静音。在 Windows 中,检查任务栏上的音量控制图标。如果
图标被标示横线,请单击该图标,然后撤消选定 “全部静音”选项。
如果电脑的音频输出插孔中已经连接了头戴式耳机、耳机或外部扬声器,则内
建扬声器将自动关闭。您也可使用音量控制或音量控制按钮來調节音量。
如果电脑的音频输出插孔中已经连接了头戴式耳机、耳机或外部扬声器,则内
建扬声器将自动关闭。
键盘无响应。
尝试将外置式键盘连接到电脑的 USB 2.0 端口。如通过该键盘可进行输入,可能内置
键盘的连线松了。请联系销售商或联络授权服务中心寻求协助。
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