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USER’S MANUAL
Aspire
2 -
© 2020. All Rights Reserved.
Aspire
Covers: A317-33 / A317-33S / A517-52 / A517-52G
This revision: October 2020
Register your Acer product
If your new device runs on Windows OS, you may have had your
product registered automatically while you start up your device with
Windows OS.
Log in at www.acer.com/myproducts with the email address you
registered for Windows OS to review your product record. (Reset your
password if you do not know it.)
If the record is not found, please follow the steps below to register.
1. Ensure you are connected to the Internet.
2. Go to www.acer.com/register-product.
3. Sign in or sign up for an Acer ID.
4. Enter S/N or SNID of your device to register it.
Important
This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Some features described in this manual may not
be supported depending on the Operating System version. Images
provided herein are for reference only and may contain information or
features that do not apply to your computer. Acer Group shall not be
liable for technical or editorial errors or omissions contained in this
manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States
and other countries.
Table of contents - 3
TABLE OF CONTENTS
First things first 6
Your guides ............................................. 6
Basic care and tips for using your
computer.................................................. 6
Turning your computer off........................... 6
Taking care of your computer ..................... 7
Taking care of your AC adapter .................. 8
Cleaning and servicing................................ 8
Guidelines for safe battery usage ............... 9
Internal battery....................................... 11
Your Acer notebook tour 12
Screen view ......................................... 12
Keyboard view ..................................... 13
Left view ................................................ 14
USB 3.2 Gen 1 information ....................... 15
USB Type-C information ........................... 15
Right view ............................................. 16
Base view ............................................. 17
Using the keyboard 18
Lock keys............................................... 18
Special keys .......................................... 18
Hotkeys.................................................. 20
Windows keys........................................ 20
Using the Precision Touchpad 21
Touchpad gestures................................ 21
Changing touchpad settings .................. 23
Recovery 24
Creating a file history backup ................ 24
Backing up your wireless and LAN
drivers.................................................... 26
Creating a factory default backup.......... 27
Restoring your computer ....................... 31
Reset this PC and keep my files ............... 31
Reset this PC and remove everything ...... 33
Using a Bluetooth connection 37
Enabling and disabling Bluetooth .......... 37
Enable Bluetooth and add a device .......... 37
Connecting to the Internet 39
Connecting to a wireless network.......... 39
Connecting to a wireless LAN................... 39
Connecting with a cable ........................ 42
Built-in network feature ............................. 42
Connecting to a cellular network ........... 42
Bluelight Shield 43
Securing your computer 45
Using a computer security lock.............. 45
Using passwords ................................... 45
Entering passwords .................................. 46
Fingerprint Reader 47
How to use the fingerprint reader .......... 47
BIOS utility 52
Boot sequence....................................... 52
Setting passwords ................................. 52
Power management 53
Saving power ......................................... 53
Battery pack 55
Battery characteristics ........................... 55
Charging the battery ................................. 55
Optimizing battery life ............................... 56
Checking the battery level......................... 57
Battery-low warning .................................. 57
Traveling with your computer 58
Disconnecting from the desktop ............ 58
Moving around ....................................... 58
Preparing the computer ............................ 58
What to bring to meetings ......................... 59
Taking the computer home .................... 59
Preparing the computer ............................ 59
What to take with you................................ 59
Special considerations .............................. 60
Setting up a home office ........................... 60
Traveling with the computer................... 60
Preparing the computer ............................ 61
What to take with you................................ 61
Special considerations .............................. 61
Traveling internationally......................... 61
Preparing the computer ............................ 61
What to bring with you .............................. 61
Special considerations .............................. 62
Universal Serial Bus (USB) 64
USB Type-C port 65
Video and audio connectors 66
Connecting a monitor............................. 66
Headphones and microphone................ 66
HDMI 67
Frequently asked questions 69
Requesting service ................................ 71
Tips and hints for using Windows 10 ..... 72
How do I get to Start? ............................... 72
How do I turn off my computer?................ 72
How do I unlock my computer?................. 72
How do I set the alarm? ............................ 74
Where are my apps?................................. 75
What is a Microsoft ID (account)?............. 75
How do I check for Windows updates?..... 76
Where can I get more information?........... 76
Troubleshooting ..................................... 77
Troubleshooting tips.................................. 77
Error messages......................................... 77
4 - Table of contents
Internet and online security 79
First steps on the net ............................. 79
Protecting your computer.......................... 79
Choose an Internet Service Provider ........ 79
Network connections................................. 81
Surf the Net!.............................................. 82
Internet security software.......................... 82
Getting started...
In this section you will find:
Useful information on caring for your computer and your health
Where to find the power button, ports and connectors
Tips and tricks for using the touchpad and keyboard
How to create recovery backups
Guidelines for connecting to a network and using Bluetooth
Information on using Acer’s bundled software
First things first - 7
Right-click the Windows Start button > Shut down or sign out >
Shut down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it to Sleep by doing any
of the following:
Press the power button.
Press the sleep hotkey.
Press the Windows key or select the Windows Start button, select
Power > Sleep.
Right-click the Windows Start button > Shut down or sign out >
Sleep.
Taking care of your computer
Your computer will serve you well if you take care of it.
Only use the adapter provided with your device, or an Acer-
approved adapter to power your device.
Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
Do not expose the computer to temperatures below C (32º F) or
above 50º C (122º F).
Do not subject the computer to magnetic fields.
Do not expose the computer to rain or moisture.
Do not spill water or any liquid on the computer.
Do not subject the computer to heavy shock or vibration.
Do not expose the computer to dust or dirt.
Never place objects on top of the computer.
Do not slam the computer display when you close it.
Never place the computer on uneven surfaces.
Note
If you cannot power off the computer normally, press and hold the power
button for up to ten seconds to shut down the computer. If you turn off the
computer and want to turn it on again, wait at least two seconds before
powering up.
First things first - 9
Guidelines for safe battery usage
Precautions when charging batteries
The useful lifespan of a battery is adversely affected by the following
behavior:
Constantly charging the battery/device when already at full capacity.
Charging the battery/device at temperatures above 35 °C (95 °F) or
below 0 °C (32 °F).
To prevent damage, follow these precautions:
Stop charging the battery once it reaches 100% capacity; regularly
or frequently charging a fully charged battery for an extended period
of time may cause battery deformation or damage. We recommend
that you recharge the device when the battery level drops below
70% capacity.
Do not charge battery in temperatures above 35 °C (95 °F) or below
0 °C (32 °F). Charging in abnormally high or abnormally low
temperatures can cause battery deformation or damage.
The charging port must be clean and free from debris and should
only be used with Acer charging equipment. Use of a non-Acer
battery or charging equipment can cause damage to the product
and will void the warranty.
If you plan to store the device for a long period of time, turn-off the
device, remove AC power and store the product at room
temperature (0 °C - 35 °C) in a dry (humidity: 45% - 80%), well-
ventilated area. Avoid direct sunlight, high temperatures and high
humidity. Do not leave your device’s battery completely discharged
for a long period of time; this may cause battery deformation or
damage. We recommend that the battery is checked and charged to
approximately 50% capacity every 6 months.
Warning
When using a charging cart or a small space to simultaneously charge
or operate multiple devices , the area must be well- ventilated and the
temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery
charging must be stopped when 100% capacity is reached.
Continuous charging can cause deformation or damage to the battery/
device.
10 - First things first
ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED
AREA.
Precautions when replacing the battery
Improper replacement or mishandling could damage the battery,
cause overheating, result in injury, and risk fire or explosion.
Device with built-in battery: A built-in battery must be replaced by an
authorized service center. Do not attempt to replace or remove the
battery by yourself.
Device with removable battery: The battery should only be replaced
with parts approved by Acer. Do not replace the battery with any
parts other than approved ones.
This notebook uses a Lithium-based battery. Do not use it in a humid,
wet or corrosive environment. Do not put, store or leave your product
in or near a heat source, in a high temperature location, in strong
direct sunlight, in a microwave oven or in a pressurized container, and
do not expose it to temperatures over 50 °C (122 °F).
Failure to follow these guidelines may cause the battery to leak acid,
become hot, explode or ignite and cause injury and/or damage. Do
not pierce, open or disassemble the battery. If the battery leaks and
you come into contact with the leaked fluids, rinse thoroughly with
water and seek medical attention immediately. For safety reasons,
and to prolong the lifetime of the battery, charging will must not occur
at temperatures below 0 °C (32 °F) or above 35 °C (95 °F).
The full performance of a new battery is achieved only after two or
three complete charge and discharge cycles. The battery can be
charged and discharged hundreds of times, but it will eventually wear
out. When the operation time becomes noticeably shorter than
normal, check an authorized reseller to purchase a new battery.
Warning
Batteries may explode if not handled properly.
Do not disassemble or dispose of batteries in fire.
Do not short external contacts, crush, puncture or otherwise tamper
with batteries. Keep batteries away from children.
Follow local regulations when disposing of used batteries.
First things first - 11
Use the battery only for its intended purpose. Never use any charger
or battery that is damaged. Do not short-circuit the battery. Accidental
short-circuiting can occur when a metallic object such as a coin, clip or
pen causes direct connection of the positive (+) and negative (-)
terminals of the battery. (These look like metal strips on the battery.)
This might happen, for example, when you carry a spare battery in
your pocket or purse. Short-circuiting the terminals may damage the
battery or the connecting object.
The capacity and lifetime of the battery will be reduced if the battery is
left in hot or cold places, such as in a closed car in summer or winter.
Always try to keep the battery between 15
° C and 25° C (59° F and
77
° F). A device with a hot or cold battery may not work temporarily,
even when the battery is fully charged. Battery performance is
especially limited in temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Batteries
may also explode if damaged. Dispose of batteries according to local
regulations. Please recycle when possible. Do not dispose as
household waste.
Wireless devices may be susceptible to interference from the battery,
which could affect performance.
Internal battery
Do not attempt to replace a built-in rechargeable battery, battery
replacement must be done by an Acer- authorized repair facility.
Recharge the battery by following the instruction included in the
product documentation.
Note
Please refer to www.acer.com for battery shipping documents.
12 - Your Acer notebook tour
YOUR ACER NOTEBOOK TOUR
After setting up your computer as illustrated in the Setup Guide, let us
show you around your new Acer computer.
Screen view
2
3
1
# Icon Item Description
1 Microphone
Internal digital microphone for sound
recording.
2 Webcam
Web camera for video
communication.
A light next to the webcam indicates
tha
t the webcam is active.
3 Screen Displays computer output.
Your Acer notebook tour - 13
Keyboard view
1
3
4
2
# Icon Item Description
1 Keyboard
For entering data into your computer.
See "Using the keyboard" on page
18.
2
Fingerprint
read
er
Fingerprint reader for Windows Hello
an
d security.
Actual product specifications may
vary
.
3 Touchpad
Touch-sensitive pointing device.
The touchpad and selection buttons
for
m a single surface.
Press down firmly on the touchpad
surface to perform a left click.
Press down firmly on the lower right
corner to perform a right click.
4
Power button Turns the computer on and off.
14 - Your Acer notebook tour
Left view
A317-33 / A317-33S
A517-52 / A517-52G
# Icon Item Description
1 DC-in jack Connects to an AC adapter.
2
Ethernet (RJ-45)
port
Connects to an Ethernet 10/100/
1000-based network.
Pull the lip down to open the port fully.
3 HDMI port
Supports high-definition digital video
connections.
4
USB port Connects to USB devices.
# Icon Item Description
1 DC-in jack Connects to an AC adapter.
2
Ethernet (RJ-45)
port
Connects to an Ethernet 10/100/
1000-based network.
Pull the lip down to open the port fully.
3 HDMI port
Supports high-definition digital video
connections.
1 2 3 4
1 2 3 645
Your Acer notebook tour - 15
USB 3.2 Gen 1 information
USB 3.2 Gen 1 compatible ports are blue.
Compatible with USB 3.2 Gen 1 and earlier devices.
For optimal performance, use USB 3.2 Gen 1 certified devices.
Defined by the USB 3.2 Gen1 specification (SuperSpeed USB).
USB Type-C information
USB 3.2 Gen 1 with transfer speeds up to 5 Gbps.
Delivers up to 3 A at 5 V DC for USB charging.
4
USB port with
power-off
charging
Connects to USB devices.
5 USB port Connects to USB devices.
6 USB Type-C port
Connects to USB devices that adopt
the USB Type-C connector. Supports
USB 3.2 Type-C, Gen 1 with transfer
speeds up to 5 Gb/s.
# Icon Item Description
Your Acer notebook tour - 17
Base view
1
2
# Icon Item Description
1
Ventilation and
cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the
op
enings.
2 Speakers Deliver stereo audio output.
3
Battery reset
pinhole
Simulates removing and reinstalling
the
battery.
Insert a paperclip into the hole and
pre
ss for four seconds.
Using the keyboard - 19
Display toggle
Switches display output between the
display screen, external monitor (if
connected) and both.
Display off
Turns the display screen backlight off to
save power. Press any key to return.
Touchpad toggle Turns the built-in touchpad on and off.
Keyboard
backlight toggle
Turns the keyboard backlight on and off.
Function varies depending on
configuration.
Speaker toggle Turns the speakers on and off.
Volume down Decreases the sound volume.
Volume up Increases the sound volume.
Scr LK Scroll Lock Turns Scroll Lock on or off.
Icon Function Description
Recovery - 25
3. Plug in the USB drive (or a portable external hard drive) and click +
to add a drive. Select the USB drive from the drop-down list.
4. Click More options to select back-up options which best fit your
needs, such as schedule the backup interval, how long you want to
keep those backups (default is Forever), which folders to be backed
up or be excluded. Click Back up now to continue.
Recovery - 29
5. Select Create a recovery drive to open the Recovery Drive
window.
6. Make sure Back up system files to the recovery drive is selected
and click Next.
30 - Recovery
7. Plug in the USB drive and wait for the PC to detect the USB drive
then click Next.
8. Everything on the drive will be deleted. Click Create to continue.
9. You will be shown the backup progress on the screen.
10.Follow the process until it completes.
11.Unplug the USB drive and label it clearly.
Recovery - 31
Restoring your computer
Recovery Management allows you to quickly and easily restore your
computer back to its default status. You can choose to keep your files
or remove them before reinstalling Windows.
Reset this PC and keep my files
1. From Start, select Care Center then Recovery Management.
2. Select the Restore tab and click Get started to open the
Recovery
window.
Important
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
Note
Since the recovery backup requires at least 8
GB of storage after formatting,
it is recommended to use a USB drive with a capacity of 16
GB or larger.
Recovery - 33
4. Resetting the PC will reinstall Windows, change settings back to
their factory defaults and remove all preinstalled apps and programs
without removing your personal files. Click Reset to continue. This
will take a while and your PC will restart.
5. You will be shown the reset progress on the screen. The screen will
turn off during the reset process.
6. The screen will turn back on when it is installing Windows. Your PC
will restart several times during the reset process.
7. Follow the process until it completes.
8. When your PC has completed the reset process, Windows will have
been reset back to its factory default settings without removing your
personal files.
Reset this PC and remove everything
1. From Start, select Care Center then Recovery Management.
34 - Recovery
2. Select the Restore tab and click Get Started to open the
Recovery
window.
Recovery - 35
3. Click Get started to Choose an option. Select Remove everything
to reset your PC back to its factory default.
4. Click Change settings to choose restore settings (Data erasure
and Data drives) which best fit your needs. Then click Confirm to
continue.
36 - Recovery
5. Make sure all settings are properly made, click Next to continue.
6. Click Reset to continue.
7. You will be shown the reset progress on the screen. The screen will
turn off during the reset process.
8. The screen will turn back on when it is installing Windows. Your PC
will restart several times during the reset process.
9. Follow the process until it completes.
10.When your PC has completed the reset process, Windows will use
factory default settings.
Warning
Turn on "Data erasure" will remove all of your personal files and
accounts, along with pre-existing drivers that may affect your Windows
installation.
Connecting to the Internet - 41
4. Once you select a wireless network, select Connect.
5. If required, enter the network’s password.
Internet and online security - 85
tablet, or IoT device is entirely under the control of the person who
created the botnet. Most people who are infected with botnets aren't
even aware that their computer's security has become compromised!
What to do if you're infected: If you're infected you probably don't
realize it as bots are notoriously quiet. Your Internet Service Provider
might send you a notification alerting you that they found a threat on
your network and that you need to remove the bot. If you have a bot,
use internet security software like Norton Security to scan all of your
devices.
Viruses/Malware
"Virus" is the commonplace word for all malicious software programs
for years now; however, a virus is just one type of malicious threat. A
virus is classified as a self-replicating piece of malicious code that
travels by inserting itself into files or programs.
What to do if you're infected: Take steps to avoid infection by
staying protected with internet security software like Norton Security.
If you subscribed to Norton Security and think you may have a virus,
contact Norton's on-call technicians to help eliminate the virus.
Take special precautions when using public Wi-Fi
Public Wi-Fi is available just about everywhere, from the local coffee
shop to the hotels and airports you visit while traveling. While public
Wi-Fi has made our lives a little easier, it also poses security risks to
the personal information available on our laptops and smartphones. A
virtual private network (VPN) gives you online privacy and anonymity
by creating a private network from a public internet connection. VPNs
mask your internet protocol (IP) address so your online actions are
virtually untraceable as well as secure. One of the biggest security
risks on public Wi-Fi are man-in-the-middle attacks (MITM). These
attacks are akin to eavesdropping. Data is sent from point A
(computer) to point B (server/website), and an attacker can get in-
between these transmissions. They then set up tools programmed to
"listen in" on transmissions, intercept data that is specifically targeted
as valuable, and capture the data, such as your login credentials and
passwords.
Use a virtual private network (VPN) to ensure your privacy and
anonymity are protected when you use public Wi-Fi. VPN services
85


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