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English
Q: The printer does not work.
A: Do the following:
Make sure that the printer is connected to a power outlet and that it is
turned on.
Make sure that the printer cable is connected securely to the system's
parallel port and the corresponding port on the printer.
For additional information concerning the printer, refer to the printer's
documentation.
Q: No sound comes out from the computer.
A: Check the following:
The volume may be muted. Look for the Volume icon on the taskbar.
If it is crossed-out, click on the icon and deselect the Mute option.
You can also press the volume control/mute knob on your USB
keyboard to toggle from mute to sound on.
If headphones, earphones, or external speakers are connected to the
line-out jack of your computer, the internal or built-in speakers are
automatically turned off.
Q: System cannot read diskette, hard disk, CD or DVD information.
A: Check the following:
Make sure that you are using the correct type of disk.
Make sure the CD or DVD is inserted into the drive correctly.
Check if the CD or DVD is clean and not scratched.
Check your drive by using a good (i.e., undamaged) disk. If your drive
cannot read the information on the good disc there may be a problem
with the drive. Contact your dealer or technical support center for
assistance.
Q: System cannot write data on the hard disk or writeable/re-writeable
disk.
A: Check the following:
Make sure the diskette or hard disk is not write-protected.
Make sure that you are using the correct type of disk or diskette.
21


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