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15. Troubleshooting
Always check first that installation is correct and test the device properly after every
adjustment.
15.1 Notification is not working or not getting forwarded via other
systems the device is connected to;
Check that the connection cable is connected correctly and is in good condition. Often
both ends of the cable appear to be identical but it is possible that the wiring order is
not the same. Make sure it is connected the right way!
Check that the device is switched ON. It is ON if the blue light is blinking slowly. If it is
not blinking, press the SW1 switch for 3 seconds. If the device does not turn on,
change the batteries or if you use AC adapter, check it is connected to mains.
If the red light is blinking the same speed as blue light, and sensor is connected, the
sensor is broken. Typically this is due to a small particle, such as sand or pebbles,
having punctured the electrode layers and caused a short.
15.2 Notification sound does not operate;
Check the volume level.
15.3 False notifications without reason:
Sensitivity may be too high. Some things such as a sudden large change in air
pressure may cause notifications. See chapter 6. Setting the sensitivity.
Please never hesitate to contact the manufacturer if you experience any problems with
use! All feedback is highly appreciated!
16. Cleaning
The floor sensor can be cleaned with water and, when necessary, a neutral general-
purpose or mild antiseptic detergent. Always dry the sensor after cleaning. Use a moist
cloth for cleaning the control unit. Also clean the bottom of the sensor and the floor where
it is being installed to avoid small particles such as sand or small rocks, puncturing the
sensor and causing a short.
The control unit must not get wet! Do not immerse in water! Do not clean the AC
adapter or the control unit when it is connected to the mains outlet. Always dry it
well after cleaning.
17. Materials disposal
At the end of the product’s use life, please dispose of it at appropriate collection
points provided in your country. For disposal or recycling information, please
contact your local authorities or the Electronic Industries Alliance (EIA,
www.eiae.org).
In the European Union, this label indicates that this product should not be disposed of with
household waste. It should be deposited at an appropriate facility to enable recovery and
recycling.
15


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