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EN - 05
Customer complaints
• No claims may be made for natural wear and tear or for damage caused by undue demands on the
product or by exceeding the permissible load.
• No claims may be made for damage caused by improper use.
• No claims may be made for damage caused by incorrect assembly or operation.
• No claims may be made for damage caused by improper modications to the product.
• Areas of rust may appear through lack of maintenance or improper care and do not constitute a fault with
the product.
• Scratch marks are normal signs of wear and do not constitute a fault with the product.
• Mildew is likely to appear on textiles which are not dried out after getting wet and cannot be attributed to
shortcomings in production conditions.
• The product may fade if exposed to sunlight, perspiration and detergents, or if subject to abrasion or
excessive washing, therefore fading cannot be attributed to a fault with the product.
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