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Troubleshooting
If the device is not working properly, please check whether you are able to rectify the prob-
lem yourself. Otherwise contact our customer service (see section “Customer service”). Do
not attempt to repair a defective device yourself!
Problem Possible Cause Solution
The signal lights do not
turn on.
No batteries have been
inserted.
The batteries have not been
inserted properly.
Insert batteries and press
ON/HI.
When inserting the batteries,
ensure that the polarity is
correct.
The battery light turns
off.
The batteries are too weak. Insert new batteries.
The programme display
lights are on, but not
blinking.
The silicone electrodes are
not in contact with your
skin.
The control unit has not
been properly secured to
the belt.
The intensity has been set to
the lowest level.
The control unit is not
working properly.
Make sure that the
stimulation pads are
positioned properly and the
belt is somewhat tighter.
Check whether the control
unit has been securely
attached to the snap
fasteners.
• Push
ON/HI in order to
increase the intensity.
Turn the device off, take out
the battery for 1 minute and
attempt to restart the device.
The programme display
lights work, but no
pulses are sent for
muscle stimulation.
The intensity level is too
low.
The belt has not been put on
properly.
The silicone electrode or
stimulation pad are worn
down or dirty.
The skin is too dry.
• Push the
ON/HI button
several times to increase the
intensity.
Shift the belt until you have
found the position with the
strongest muscle contraction.
Replace or clean the silicone
electrode or stimulation pad.
Apply more gel on the skin.
00246_DE-GB-FR-NL_V0_ZGV0246.1.indb 2800246_DE-GB-FR-NL_V0_ZGV0246.1.indb 28 06.10.10 12:4606.10.10 12:46
28


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