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eud-0840/2.0 — I7.6 — 08.2007
Troubleshooting
This section contains a few tips on how to operate your phone if you encounter any problems.
n
Malfunctions
Declaration Open Source Software (Office 60IP)
n
About Open Source Software
This product contains Open Source Software from third-party suppliers subject to the GNU
licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General
Public License).
The licence texts for the GPL and LGPL and for the source code of the software sections listed
below are available at http://www.aastra.ch/docfinder ("Public GNU source" document type).
The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed
using the integrated web interface (URL: <IP address of your system terminal>.
Please read through the text carefully to find out all you need to know about your rights with
regard to the licences concerned.
Your call partner cannot hear you or you cannot hear your call partner
Make sure the handset cord is correctly plugged into both the handset and the phone (see Chapter
"Installation and First-Time Operation", page 61).
Handset off-hook, no dialling tone, no display
Make sure the phone cord is correctly plugged in to both the phone and the LAN socket (see Chapter
"Installation and First-Time Operation", page 61).
Display reads "Not configured", handset off-hook, no dial tone
Your phone has not been assigned a call number. Contact your system administrator.
The display reads: "Trying to register"
The telephone cannot be registered. Contact your system administrator.
Display is working, but connection is not possible
Your phone may be locked. Unlock your phone (see Chapter "Unlocking your phone", page 61).
Freely configurable keys cannot be configured.
The configuration may be locked. Unlock your phone (see Chapter "Unlocking your phone", page 61).
The key for a reconfiguration may be barred in the system. Contact your system administrator.
Insufficient display contrast
The setting for the display contrast is inadequate. Change the setting (see Chapter "Setting the display",
page 61).
Note:
For all other messages, faults and questions you may have, contact your system administrator.
eud-0840_en.book Page 59 Monday, August 13, 2007 2:59 PM
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