Manual Aastra 5361ip (page 38 of 115) (English)

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Supplementary features

38 Aastra 5361/Aastra 5361ip

eud-1280/1.2 – R3.0 – 04.2013

Requesting a callback

You want to talk to a certain person. The person is busy or does not answer. You can

make callback requests to both internal and external users. Not all providers support

this function.

If the called party is busy, you can activate an automatic callback. In this case, your

phone will start ringing as soon as the party you are trying to reach goes on-hook.

When you pick up the handset, the person you want to call is dialled directly.

If the called party does not answer, you can also request a callback. The user then

obtains a message indicating your callback request on his display.

You called someone and hear the busy tone or the ring-back tone.

Callback

To activate a callback request:

Press Foxmenu > Foxkey Callback.

➔You hear the acknowledgement tone.

Put the handset on-hook.

➔The display shows Call expected.

Back to the idle state:

Press Foxmenu > Foxkey Close.

➔Callback remains activated.

Note:

The callback is stored in Menu > Activated features as long as it was not

answered or cancelled by the system.

Reset

Reset callback:

Press Foxmenu > Foxkey Reset.

➔Callback is deactivated.

Note:

You can only have 1callback activated at a time and only 1 callback can be

expected from you. Your callback request will automatically be cancelled by

the system after about half an hour.

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Aastra 5361ip Manual

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