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Información del usuario/Contacto
Si su dispositivo tiene un defecto o tiene problemas con él, por favor
contacte con nuestro Centro de Asistencia y Servicio.
Si necesita enviarnos el dispositivo, por favor cumpla con los puntos
siguientes:
1. Siempre que sea posible, use el embalaje original.
2. Añada una descripción detallada del problema.
3.
Añada su nombre completo y dirección y una copia del recibo de la
compra.
4.
Pague el franqueo necesario y envíenos el paquete.
Dirección de nuestro Centro de servicio:
First Service Center, Kleine Düwelstr. 21, DE-30171 Hannover
También puede llamar a nuestro teléfono 24hrs: +49 (0)511 123 835 06
o enviarnos un Fax: +49 (0) 511-161 25 36 o un correo electrónico:
support@first-servicecenter.de
Garantía
Por favor, conserve la prueba de compra de este dispositivo durante todo
el periodo que cubre la garantía, ya que la necesitará en el caso de
cualquier reclamación.
Usted (como usuario final) tiene una garantía de 36 meses desde la fecha
de compra. El artículo ha sido fabricado usando los métodos de
producción más modernos y sujetos a los controles de calidad más
estrictos.
Por favor, contacte con el fabricante (no con el vendedor al que le ha
comprado el dispositivo) solamente en el caso de cualquier defecto
durante el periodo de garantía.
Teléfono 24hrs: +49 (0)5 11-123 835 06
Correo electrónico: support@first-servicecenter.de
La garantía no cubre daños causados por un uso inadecuado o por
influencias externas (agua, caídas, rayos del sol, roturas o golpes).
41


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