3M Touch Systems Proprietary Information
CHAPTER 5
Maintenance and Troubleshooting
If you have a problem setting up or using your monitor, you may be
able to solve it yourself. Before calling 3M Touch Systems, try the
suggested actions that are appropriate to the problems you are
experiencing with the monitor. You may also want to consult your
video card user’s manual for additional troubleshooting advice.
Maintaining Your Touch Monitor
To maintain your display and keep your monitor operating at peak
performance:
• Keep your monitor and screen clean
• Adjust the monitor video controls. Refer to Chapter 4 for more
information.
• Do not install the display in a place where ventilation may be hindered.
Always maintain adequate ventilation to protect the display from
overheating and to ensure reliable and continued operation.
Touch Screen Care and Cleaning
The touch screen requires very little maintenance. 3M Touch
Systems recommends that you periodically clean the glass touch
screen surface.
Typically, an isopropyl alcohol and water solution ratio of 50:50 is
the best cleaning agent for your touch screen. You can also use
straight isopropyl alcohol. In addition, 3M Touch Screen Cleaner
CL680 has been tested and approved for this use. Be sure to follow
solvent manufacturer's precautions and directions for use when
using any solvents.
• It is important to avoid using any caustic chemicals on the touch
screen. Do not use any vinegar-based solutions.