Manual 3com router 3035 (page 49 of 50) (English)

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Router 3000 DSL Family

Installation Guide

Router 3030 (3C13630)

Router 3031 (3C13631)

Router 3032 (3C13632)

Router 3033 (3C13633)

Router 3034 (3C13634)

Router 3035 (3C13635)

Part No. 10014365

Published June 2004

3Com Corporation

350 Campus Drive

Marlborough, MA

01752-3064

reproduced in any form or by any means or used to make any derivative work (such as translation,

transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from

time to time without obligation on the part of 3Com Corporation to provide notification of such revision or

change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either

implied or expressed, including, but not limited to, the implied warranties, terms or conditions of

merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or

changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license

agreement included with the product as a separate document, in the hard copy documentation, or on the

removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,

please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein

are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense.

Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995)

or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are

provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited

rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is

applicable. You agree not to remove or deface any portion of any legend provided on any licensed program

or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may

not be registered in other countries.

3Com and the 3Com logo are registered trademarks of 3Com Corporation.

Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and

Windows NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered

trademarks of Novell, Inc.

All other company and product names may be trademarks of the respective companies with which they are

associated.

CONTENTS

ABOUT THIS GUIDE

Conventions 5

Related Documentation 6

2 INTRODUCING THE ROUTER 3000 DSL FAMILY

Introduction 7

Router 3030 7

Router 3031 and 3035 10

Router 3032 12

Router 3033 15

Router 3034 18

3 INSTALLING THE ROUTER

General Site Requirements 21

Requirements on Environment 21

Precautions 23

Installation Tools, Meter and Equipment 24

4 CONFIGURING THE ROUTER

Setting up Configuration Environment 25

Configuration Fundamentals of the Router 29

5 SOFTWARE MAINTENANCE

Software 33

Upgrading Application Program and Boot ROM through XModem Protocol 35

Backing up and Restoring the Extended Segment of Boot ROM Program 37

6 TROUBLESHOOTING

Troubleshooting Power System 43

Troubleshooting Configuration System 43

A OBTAINING SUPPORT FOR YOUR PRODUCT

Purchase Value-Added Services 45

Troubleshoot Online 45

Access Software Downloads 45

Telephone Technical Support and Repair 46

Conventions 5

ABOUT THIS GUIDE

This guide describes the 3Com

Router 3000 DSL Family of routers, and how to

install hardware, configure and boot software, and maintain software and

hardware. This guide also provides troubleshooting and support information for

your router.

This guide is intended for the system or network administrator who is responsible

for configuring, using, and managing the routers. It assumes a working

knowledge of wide area network (WAN) operations and familiarity with

communication protocols that are used to interconnect WANs.

Always download the Release Notes for your product from the 3Com World Wide

Web site for the latest updates to product documentation:

http://www.3com.com

Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

Table 1 Notice Icons

Icon Notice Type Description

Information

note

Information that describes

important features or

instructions.

Caution Information that alerts you to

potential loss of data or

potential damage to an

application, system, or

device.

Warning Information that alerts you to

potential personal injury.

Table 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it appears on the screen.

Keyboard key names If you must press two or more keys simultaneously, the key names

are linked with a plus sign (+), for example:

Press Ctrl+Alt+Del The words “enter” and type”

When you see the

word “enter” in this

guide, you must type

something, and then

press Return or Enter.

Do not press Return or

Enter when an

instruction simply says

“type.”

Words in italics

6 CHAPTER : ABOUT THIS GUIDE

Documentation

The following manuals offer additional information necessary for managing your

Router 3000 DSL:

n 3Com Router Command Reference Guide — Provides detailed descriptions

of command line interface (CLI) commands, that are required to manage

the Router 3000 DSL.

n 3Com Router Configuration Guide— Describes how to configure your

Router 3000 DSL using the supported protocols and CLI commands.

n Release Notes — Contains the latest information about your product. If

information in this guide differs from information in the release notes, use

the information in the Release Notes.

These documents are available in Adobe Acrobat Reader Portable Document

Format (PDF) on the CD-ROM that accompanies your router or on the 3Com

World Wide Web site:

http://www.3com.com/

Italics are used to: Emphasize a point.

Denote a new term at

the place where it is

defined in the text.

Identify menu names, menu commands, and software button

names. Examples:

From the Help

menu, select Contents.

Click OK.

Words in bold Boldface type is used to highlight command names in text. For

example, “Use the display user-interface command to...

Table 2 Text Conventions

Convention Description

INTRODUCING THE ROUTER 3000 DSL

FAMILY

Introduction The 3Com Router 3000 DSL Family products are oriented for SOHO (small

office/home office) subscribers.

The 3000 DSL Family provides ADSL ports, G.SHDSL ports and/or ISDN ports. With

one or two subscriber lines, subscribers can be connected to CO (Central Office)

for broadband Internet access. The ISDN port is often used as backup port, but it

can also serve as an uplink port when the ADSL or G.SHDSL port fails. In

downstream direction, they provide four 10/100BASE-T Ethernet ports. Data

switching between them is Layer 2 (L2) switching, which supports port isolating.

With the ports compliant with the international standards. The Router 3000 DSL

Family products can interoperate with the products of other manufacturers on all

levels.

Router 3000 DSL Family

■ Router 3030 (3C13630) ADSL over POTS (Annex A)

■ Router 3031 (3C13631) ADSL over POTS (Annex B)

■ Router 3032 (3C13632) ADSL over ISDN (Annex B)

■ Router 3033 (3C13683) G.SHDSL

■ Router 3034 (3C13634) G.SHDSL

■ Router 3035 (3C13635) ADSL over ISDN (Annex B)

Router 3030 The following illustrations depict the components of the 3030 Router.

Figure 1 Router 3030 Front Panel

■ 1. ETH LED (LAN3)

■ 2. ETH LED (LAN2)

■ 3. ETH LED (LAN1)

8 CHAPTER 1: INTRODUCING THE ROUTER 3000 DSL FAMILY

■ 4. ETH LED (LAN0)

■ 5. ADSL active LED (ADSL ACT)

■ 6. ADSL link LED (ADSL LNK)

■ 7. System LED (SYS)

■ 8. Power LED (PWR)

Figure 2 Router 3030 Rear Panel

■ 1. Power switch

■ 2. Power input socket

■ 3. Console port (CON)

■ 4. Ethernet port 0 (LAN0)

■ 5. Ethernet port 1 (LAN1)

■ 6. Ethernet port 2 (LAN2)

■ 7. Ethernet port 3 (LAN3)

■ 8. Grouding screw

■ 9. ADSL port (ADSL ober POTS)

Router 3030 9

System specifications

LEDs

There are eight LEDs on the cover. The following table explains their meaning.

Port attributes

The Router 3030 provides one console port, four 10/100M Ethernet ports and one

ADSL over POTS port. The following table describes the attributes of ADSL over

POTS port.

Table 1 System specifications of Router 3030

Item

3030

Description

Port 1 console port 1 ADSL over POTS (Annex A)

Four 10/100M Ethernet port (LAN) Processor MPC859 50Mhz

SDRAM 64MB Flash Memory

8MB Maximum

power

consumption

12W

Power supply (external) Input rated voltage: 100-240V a.c.,

50/60Hz

Maximum tollerance 90-264V a.c., 50/60Hz Current:

0.5A~1A

Output

Voltage: 12V d.c. Current:‘4A Dimensions (W x H x D)

300mm (11.81in) X 180mm (7.1in) X

45mm (1.77in) (Maximum dimensions,

which are the highest arc points of the

plastic panel.)

Weight 1kg

Operating temperature 0 to 40*C Operating humidity

10 to 90% (noncondensing)

Table 2 LEDs of Router 3030

LED Description

LAN0/LAN1/LAN2/LAN3 OFF means that link is not set up.

ON means that link has been set up. Blinking means that data is being sent from or

received at the interface.

ADSL ACT OFF means that no data is being sent from or

received at the interface.

Blinking means that data is being sent

from or received at the interface.

ADSL LNK

OFF means ADSL is inactive. ON means ADSL is active.

Blinking means the interface is being

trained.

SYS

Blinking means that the system is

properly working.

Always ON or OFF means that the system is

incorrectly working.

PWR OFF means that power is not being supplied.

ON means that power is being

supplied.

10 CHAPTER 1: INTRODUCING THE ROUTER 3000 DSL FAMILY

■ ADSL over POTS port

Router 3031 and 3035 The following illustrations depict the components of the Router 3031/3035.

Figure 3 Router 3031/3035 Front Panel

■ 1. ETH LED (LAN3)

■ 2. ETH LED (LAN2)

■ 3. ETH LED (LAN1)

■ 4. ETH LED (LAN0)

■ 5. ADSL active LED (DSL ACT)

■ 6. ADSL LINK LED (DSL LINK)

■ 7. ISDN B2 active LED (ISDN B2 ACT)

■ 8. ISDN B1 active LED (ISDN B1 ACT)

■ 9. ISDN link LED (ISDN LNK)

■ 10. System LED (SYS)

■ 11. Power LED (PWR)

Table 3 Attributes of ADSL over POTS port

Attribute Description

Connector RJ11

Rate ADSL full-rate mode (i.e. ITU-T 992.1

G.DMT/ANSI T1.413)

8Mbps in downstream and 800 kbps in

upstream

ADSL Lite mode ((ITU-T 992.2 G.Lite):

In downstream, 64 kbps~1.5Mbps in steps of

32 kbps; in upstream,

64 kbps~512 kbps in steps of 32 kbps

Interface standard ITU-T 992.1 G.DMT (Annex A)

ITU-T 992.2 G.Lite ITU-T 994.1 handshaking

ANSI T1.413 Issue 2 Services

ADSL access over twisted pairs

Router 3031 and 3035 11

Figure 4 Router 3031 Rear Panel

■ 1. Power switch

■ 2. power input socket

■ 3. Console port (CON)

■ 4. Ethernet port 0 (LAN0)

■ 5. Ethernet port 1 (LAN1

■ 6. Ethernet port 2 (LAN2

■ 7. Ethernet port 3 (LAN3)

■ 8. Grounding screw

■ 9. ISDN BRI port (3035 runs ADSL over ISDN)

■ 10. ADSL over POTS port

12 CHAPTER 1: INTRODUCING THE ROUTER 3000 DSL FAMILY

System specifications

LEDs

There are eleven LEDs on 3031 cover. The following table explains their meaning.

Table 4 System specifications of Router 3031

Item

3031

Descripti

Port 1 console port

1 ADSL over POTS (3035 runs ADSL over ISDN)

1 ISDN BRI S/T port

Four 10/100M Ethernet ports

Processor MPC859 50Mhz

SDRAM 64MB

Flash memory 8MB

Maximum power

consumption

12W

Power Supply (external) Input rated voltage: 100-240V a.c., 50/60Hz

Maximum tolerance: 90-264V a.c., 50/60Hz

Current: 0.5A~1A

Output Voltage: 12V d.c.

Current: 4A

Dimensions (WxHxD) 300mm (11.81in) X 180mm (7.1in) X 45mm

(1.77in) (Maximum dimensions, which are the

highest arc points of the plastic panel.)

Weight 1kg

Operating temperature 0 to 40*C

Operating humidity 10 to 90% (noncondensing)

Table 5 LEDs of Router 3031

LED Description

LAN0/LAN1/LAN2/LAN3 OFF means that link is not set up.

ON means that link has been set up. Blinking means that data is being sent from or received

at the interface.

ADSL ACT OFF means that no data is being sent from or received

at the interface.

Blinking means that data is being

sent from or received at the

interface.

ADSL LNK

OFF means ADSL is inactive. ON means ADSL is active.

Blinking means the interface is

being trained.

ISDN B1 ACT/ ISDN B2 ACT

OFF means B1 or B2 is inactive. Blinking means B1 or B2 is active.

ISDN LNK OFF means ISDN is inactive.

ON means ISDN is active. SYS

Blinking means that the system is

properly working.

Always ON or OFF means that the system is incorrectly

working

PWR OFF means that power is not being supplied.

Telephone Technical Support and Repair 47

From anywhere in these

regions, call:

+44 (0)1442 435529

From the following countries, you may use the numbers shown:

Austria

Belgium

Denmark

Finland

France

Germany

Hungary

Ireland

Israel

Italy

01 7956 7124

070 700 770

7010 7289

01080 2783

0825 809 622

01805 404 747

06800 12813

01407 3387

1800 945 3794

199 161346

Luxembourg

Netherlands

Norway

Poland

Portugal

South Africa

Spain

Sweden

Switzerland

U.K.

342 0808128

0900 777 7737

815 33 047

00800 441 1357

707 200 123

0800 995 014

9 021 60455

07711 14453

08488 50112

0870 241 3901

You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html

Latin America Telephone Technical Support and Repair

Antigua

Argentina

Aruba

Bahamas

Barbados

Belize

Bermuda

Bonaire

Brazil

Cayman

Chile

Colombia

Costa Rica

Curacao

Ecuador

Dominican Republic

1 800 988 2112

0 810 444 3COM

1 800 998 2112

52 5 201 0010

1 800 998 2112

0800 13 3COM

1 800 998 2112

AT&T +800 998 2112

1 800 998 2112

AT&T +800 998 2112

Guatemala

Haiti

Honduras

Jamaica

Martinique

Mexico

Nicaragua

Panama

Paraguay

Peru

Puerto Rico

Salvador

Trinidad and Tobago

Uruguay

Venezuela

Virgin Islands

AT&T +800 998 2112

57 1 657 0888

AT&T +800 998 2112

1 800 998 2112

571 657 0888

01 800 849CARE

AT&T +800 998 2112

54 11 4894 1888

AT&T +800 998 2112

1 800 998 2112

AT&T +800 998 2112

1 800 998 2112

AT&T +800 998 2112

57 1 657 0888

You can also obtain support in this region using the following:

Spanish speakers, enter the URL:

http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers in Latin America should send e-mail to:

lat_support_anc@3com.com

US and Canada Telephone Technical Support and Repair

1 800 876 3266

Country Telephone Number Country Telephone Number

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