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3com 3102 business phone Manual

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128 APPENDIX A: TELEPHONE INSTALLATION AND MAINTENANCE
Moving Your
Telephone
All 3Com Telephones have the Automatic Telephone Relocation feature.
Each telephone has a unique “address.” You can move your telephone to
another location, connect it to any Ethernet jack on the LAN, and still
maintain all of your personalized features, speed dials, and extension
number.
Swapping
Telephones
Because your extension number and personal settings are associated with
your physical telephone, only your administrator can move phone
extension settings from one telephone to another.
Cleaning Your
Telephone
Always unplug your telephone from the power source and from the
network before you clean it. Use a soft cloth dampened with mild
detergent.
WARNING: Failure to unplug the telephone before you clean it could
result in electrical shock.
Troubleshooting
Problems
Table 12 lists possible problems that you may encounter and the most
likely solutions. Where possible, each solution refers to the section in this
guide where you can find detailed information.
Table 12 Possible Problems
Possible Problem Suggested Solutions
My telephone has no dial
tone. The display panel is
blank.
■ Verify that the power cord is fully inserted in the
correct connector on the underside of the
telephone. Use the strain relief tab to prevent the
cord from becoming unplugged.
■ Verify that each Ethernet cable is connected and
that each cable is in the proper connection.
■ Remove and add power to the telephone by
unplugging the power cord at the electric outlet
and plugging it back in.
■ If the telephone is powered through a powered
Ethernet cable, make sure that power is applied to
the cable at its source.
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