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8
FEATURE CODES
This chapter describes how to use feature codes with the 3Com®
Telephones. It covers these topics:
NBX Tones
Feature Codes with 3Com Telephones
Using Feature Codes
For help on accessing NBX® features from an analog telephone, see the
NBX Feature Codes Guide in the NBX NetSet™ utility.
NBX Tones As you use your 3Com Telephone to receive voice mail and use the
feature codes on the NBX system, you hear these tones:
Dial Tone — When you lift the receiver to place a call or begin using
one of the features, you hear the normal Dial Tone (except for the
circumstance described in the next bulleted item).
New Messages Dial Tone — When your voice mailbox has either
new or unsaved messages and you pick up your handset, you hear the
New Messages Dial Tone (a repeated short tone, also called the
“stutter” tone) until you delete or save every message. Your
administrator can turn the New Messages Dial Tone on or off.
Feature Entry Tone When you lift the handset and press the
Feature button to begin using one of the features, you hear the
Feature Entry Tone, which is a steady sound at a lower pitch than the
normal dial tone. You must enter data, for instance a feature code
number, your password, or an extension, as specified in Table 9
.
Confirmation Tone — After certain steps, as when you add a party
to a conference call, you hear a short Confirmation Tone or “beep,”
which confirms that you have completed the action.
Error Tone — You hear the “fast busy” tone, also called the
“congestion” tone, when no circuits are available. In addition, you
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