Manual 3com 3100 (page 52 of 114) (English)

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52 CHAPTER 4: STANDARD FEATURES

■ You can initiate a Camp On call only to an internal NBX extension.

However, the originating call can originate from either an external or

internal number.

■ An extension can only have one Camped On call in its queue. If

another Camp On attempt is made to this extension, a Fast Busy tone

(indicating Camp On not allowed) is received at the telephone

attempting to initiate the Camp On.

■ You cannot initiate a Camp On call to:

■ An ACD extension

■ A Hunt Group extension

■ A TAPI RoutePoint extension

■ A Call Park extension

■ A Phantom extension

■ You cannot initiate a Camp On call to a device connected to an Auto

Attendant or Voicemail.

■ You can use either System-wide Speed dials (SSDs) or Personal Speed

Dials (PSDs) that are mapped to a valid extension as an alternative to

manually dialing the Camp On destination extension.

■ If Call Forward All or Do Not Disturb is enabled on the Camp On

destination extension, a Fast Busy tone (indicating Camp On not

allowed) is received at the telephone attempting to initiate the Camp

On.

■ The condition of the destination extension at the time you initiate

Camp On determines the following:

■ If the Destination Extension is Available — Instead of queuing

the call, both Camp On with Call Transfer and Direct Camp On act

as a blind transfer (See

“Blind Transfer” earlier in this chapter.)

■ If you have an NBX Entry telephone or an analog telephone you can

use only Direct Camp On to queue a call on to the destination

extension.

■ If you are using Camp On with Call Transfer and the destination

extension has its Call Coverage set to Disconnect, after the transfer

times out, you receive a busy tone. You can now initiate Camp On to

the destination extension.

For additional tips and considerations on using Camp On, see your NBX

system administrator.

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